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Friday, 22 February 2019 21:27

Toyota Australia corporate IT systems still down due to hack Featured

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Toyota Australia corporate IT systems still down due to hack Pixabay

Toyota Australia's corporate IT systems were still offline on Friday following what the company yesterday described as a "cyber attack", according to a notice on its website.

The notice said: "At this stage, we do not believe that customer and employee data has been compromised."

Toyota said it had set up an emergency call centre to handle customer inquiries about the recall of Takata airbags.

This would be in operation on 23 February, and operate from 9am to 6pm on 1800 462 000 until further notice.

The company was made aware of the attack on Wednesday, according to radio station 3AW's Rumour File.

"We will advise once normal customer operations through the Guest Experience Centre are restored," Toyota said on its website.

"Customers calling the emergency number will be requested to provide their best contact details, the name of their closest/preferred dealership and their vehicle information, including VIN and registration.

"We apologise for any inconvenience and continue to thank customers for their patience as we work towards resolving the situation."

News of the Toyota attack came on the same day that the Melbourne Heart Group was revealed as being the victim of a Windows ransomware attack.

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Sam Varghese

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Sam Varghese has been writing for iTWire since 2006, a year after the site came into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.

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