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Monday, 03 June 2019 04:54

Online retailer Princess Polly suffers data breach

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Online retailer Princess Polly suffers data breach Image by Mediamodifier from Pixabay

The website of Australian online retailer Princess Polly has been breached, the company says in a statement, adding that customers' personal information and payment details may have leaked to the attackers.

Wez Bryett, co-chief executive of the company, said on Friday that external IT and cyber security consultants had been hired to investigate the breach. Customers who made purchases between 1 November 2018 and 29 April 2019 had been notified of a possible leak of data.

"These experts have confirmed that our website is now secure, including any personal or payment information provided when shopping with Princess Polly," he said.

"We have been working closely with leading external IT and cyber security consultants to confirm which customers may have been impacted and identify precisely which information is involved in the incident.

"Our US store was not affected by this incident. The credit/debit card information of customers using Afterpay or PayPal has not been affected."

The personal data that could have leaked included:

  • billing and shipping name, address, email and phone number;
  • credit/debit card details provided to complete the purchase;
  • date of birth;
  • any gift voucher details used to complete the purchase; and
  • username and password.

Bryett advised users to change the password for their Princess Polly accounts, change all passwords that may have been identical or similar to the password used to access the account (such as email, social media, online banking etc) and to keep a look out for email, telephone and text-based scams.

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Sam Varghese

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Sam Varghese has been writing for iTWire since 2006, a year after the site came into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.

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