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Tuesday, 16 January 2018 05:49

OnePlus denies checkout page has been hacked

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Mobile phone maker OnePlus has denied that the payment page on its website has been hacked, as has been claimed by a British security firm.

As iTWire reported on Monday, a number of OnePlus customers had experienced credit card fraud after they had used their cards on the site.

The firm Fidus Infosecurity said that the company appeared to have its payment page hosted on-site, instead of being an iFrame hosted by a third-party payment processor.

In a blog post, the Fidus researchers also said that OnePlus did not appear to be PCI-compliant and this was not mentioned on their website. Additionally, the company claimed that it did not handle credit card payments when, in fact, it did.

However, OnePlus said in a blog post that credit card information was never stored on its website. "...it is sent directly to our PCI-DSS-compliant payment processing partner over an encrypted connection, and processed on their secure servers," the company claimed.

OnePlus directed iTWire to the blog post after inquiries were made about the alleged hack.

The company also denied being affected by a bug in the Magento eCommerce software which it uses.​ "Oneplus.net was initially built on the Magento eCommerce platform," it said.

"However, since 2014 we have been re-building the entire website with custom code, and credit card payments were never implemented in Magento's payment module at all."

Fidus Infosecurity's Andrew Mabbitt told iTWire that the payment page was the same for all countries. "The issue appears to affect the company worldwide as they use the same checkout for every country," he said in response to a query.

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Sam Varghese

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Sam Varghese has been writing for iTWire since 2006, a year after the site came into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.

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