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Tuesday, 18 July 2017 12:46

Details of 20,000 Aussies leaked in Bupa breach

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The details of 20,000 Australian customers were among the information of about 547,000 Bupa health insurance plan customers which were copied and removed by an employee.

The data included names, dates of birth. nationalities, some contact and administrative information, and Bupa insurance membership numbers but no financial or medical data.

In total, 108,000 members with international policies were affected, among them 43,000 from the UK.

A statement from the company said it would be contacting the customers who were affected.

The employee who was responsible for the breach has been sacked.

Commenting on the breach, Darran Rolls, chief technology officer and chief information security officer for identity governance vendor Sailpoint, said: “Unfortunately, there is no silver bullet solution to solve an employee error, but if companies take a layered approach that includes awareness and education alongside preventive and detective controls they will be much more secure.

“From an IT perspective, empowering users to work how they want requires a delicate balance between convenience and controls. Getting the balance wrong can result in both unhappy users and a host of new security vulnerabilities.

"The easiest answer is to simply lock everything down, however, policies that restrict access to cloud applications or limit their use via mobile and desktop control solutions are no longer an option for organisations looking to innovate and enable the agility required to win in business today.

“Instead, businesses should embrace the end user’s desire to be productive. IT needs to facilitate controls with a balance of enhanced user access and new IT visibility and controls."

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Sam Varghese

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Sam Varghese has been writing for iTWire since 2006, a year after the site came into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.

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