The standard makes it mandatory for stronger identity checking, including multifactor authentication – to safeguard against mobile numbers being fraudulently ported or transferred, and provide protection from significant financial losses.
In February this year, the Australian Communications and Media Authority (ACMA) made new rules mandating stronger identity verification processes be put in place by telcos before mobile numbers can be ported.
The Minister for Communications, Cyber Safety and the Arts, Paul Fletcher issued a statement on Friday reminding mobile providers that they are required to comply with the new measures, put in place at the direction of the Morrison Government.
He warned that mobile porting fraud is used by malicious third-party actors to “hijack” a person’s mobile phone number and gain access to their bank accounts and other applications containing sensitive information or capable of receiving personal information.
“The Morrison Government is working to protect Australians from scammers and we take our response to combatting scams extremely seriously. This new regulation is a strong step forward in preventing mobile porting fraud,” Fletcher said.
The standard is part of the government’s Combating Scams Action Plan.
In May this year, the Government announced the “success” of the Australian Taxation Office number spoofing trial undertaken as part of its Combating Scams Action Plan and accompanies an industry code to reduce scams, which is being developed by telecommunications industry lobby group Communications Alliance.