It needed to respond better to the changing work habits of its 1800 global employees, who access, on average, 20 different cloud and Web-based applications per day. The company wanted to increase productivity by allowing employees to access apps securely from any device, anywhere and at any time.
Its previous single sign-on system, in French of course (bien sûr), was too expensive (trop cher) to maintain, and adding new apps was not easy (pas facile).
I suppose we could be trite and say that if you have a few too many excellent Cointreaus, you may forget passwords and security.
The new security platform needed to be simple for employees to use. Forgotten passwords, password resets, and account lockouts and reactivations were an ongoing problem for Rémy’s 50 strong IT department, accounting for 30% of all help-desk tickets. With the industry average cost of a help-desk call running anywhere from $25-$30, these calls slowed productivity and consumed valuable IT time.
Sébastien Huet, chief technology officer at Rémy Cointreau, said, “We have many cloud apps from many different vendors and Centrify provides a portal through which users can get access to all those applications with a click or tap, from any device. Centrify ties all the apps together and gives them the feel of one large, unified solution. Centrify wasn’t a financial decision; it was a strategic move based on the agility it would deliver the company.”
Since implementing Centrify identity service (CIS), Rémy has simplified the onboarding of new employees and driven increases in productivity. “New employees are productive more quickly after joining the company, and existing employees are more efficient as well,” added Huet.
Rémy also benefits from Centrify’s enterprise mobility management solution which is part of CIS. By consolidating identity management in one place, Rémy can alleviate pressure on IT with one less product to manage, saving the company the cost of a separate security solution. Rémy also plans to implement multi-factor authentication, thus further leveraging the power of CIS.
“Centrify’s unique approach to securing the rapidly shifting corporate perimeter has set us apart as a proven leader in the identity and access management sector. We are excited to help Rémy Cointreau transition to the cloud while successfully navigating today’s complex threat landscape,” said Bill Mann, chief product officer at Centrify.