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Monday, 05 October 2015 19:23

Nuance, Samsung expand partnership

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Nuance Communications Australia has extended its strategic partnership with Samsung which will see the electronics giant market Nuance document imaging solutions.

The expanded partnership specifically includes rights for Samsung to sell and distribute Nuance AutoStore, Equitrac Office/Express and SafeCom, with Nuance providing service and support to qualifying customers.

Currently, Nuance powers the voice experiences across a variety of Samsung devices and consumer electronics, including Samsung's Smart TV and the S-Voice virtual assistant, shipping across a range of Samsung's Galaxy smartphones, tablets and smart watches.

“Nuance and Samsung will work together over the next few years to deliver solutions that enable organisations to gain control of their print, capture and workflow environments,” Michael Rich, executive vice president and general manager, Nuance Document Imaging said.

“Together, we will push into new vertical markets, address security and compliance mandates, and embrace mobile workflows – all while providing enhanced service, support and training to our customers.”

Rich said Nuance solutions, available immediately to Samsung’s dealer network, include AutoStore and Equitrac Office/Express.

According to Rich, AutoStore is best suited for business processes capture workflows where participants submit documents and data into a predefined workflow, while Equitrac Office gives businesses the flexibility to let users print what they need and when they need it, while reducing the costs and complexities of deploying a print infrastructure.


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Peter Dinham

Peter Dinham - retired and is a "volunteer" writer for iTWire. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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