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Phone, Internet services complaints decrease in 2020 financial year, says Ombudsman

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ACCC says fixed-line NBN connections held up well in May and June

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Telstra loses case against Optus ad wording, ordered to pay costs

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Telstra's 'targeted launch' of 5G Home Internet plus NBN speed boosts on non-FTTN plans, too

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WD's new line of SanDisk Extreme and Pro, with two drives offering nearly 2x the performance

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Konica Minolta new MD now on deck

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Secure Code Bootcamp app inculcates secure coding practices

01 October 2020 in Security

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Oracle revamps cloud lineup

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Hybrid cloud adoption poses security concerns for businesses

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Former Google quantum scientist joins SQC

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The ranks of Australian startup Silicon Quantum Computing (SQC) have been boosted with the arrival of John Martinis.

Optus extends support for eSIMs

01 October 2020 in Business Telecommunications

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Cloud software firm Blackbaud says customer data exposed in ransomware attack

01 October 2020 in Security

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GoDaddy updates its 'powerful visual content creation tools' for entrepreneurs and SMBs

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FULL AUDIO + SLIDES: Telstra launches the future of Data & IP - Adaptive Networks

01 October 2020 in Telecoms & NBN

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NordVPN proudly boasts it's the best in independent VPN speed test

30 September 2020 in Home Tech

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Australia ranked 13th in global 5G markets by OMDIA

30 September 2020 in Telecoms & NBN

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HPE applies 'memory-driven computing' to advanced global good system with CGIAR

30 September 2020 in Data

HPE and CGIAR, formerly the Consultative Group on International Agricultural Research, have joined forces to announce a global research partnership…

Williams hired to lead Lancom in Melbourne

30 September 2020 in People Moves

New Zealand based Lancom Technology has appointed Dan Williams as a non-executive director.

Australia's second 'Huawei Experience Store' opens on 1 October in Sydney CBD

30 September 2020 in Home Tech

Huawei's first Experience Store opened in Chatswood a couple of years ago, but its newest flagship store with "the newest…

Kashmir yet to get 4G service restored as Amnesty says it is leaving

30 September 2020 in Business Telecommunications

India ordered high-speed 4G Internet services in Kashmir to be restored more than a month ago, but the services have…

Commerce Commission lays down non-discrimination, equivalence obligations for NZ telcos

30 September 2020 in Technology Regulation

New Zealand’s competition regulator, The Commerce Commission, has released guuidance on how it will monitor and enforce obligations on telecommunication…

Russians using ransomware to attack US elections, claims NYT

30 September 2020 in Open Sauce

With the US presidential elections just 35 days away, mentions of Russia in the American mainstream media have, expectedly, reached…

AirTrunk to build Asia's biggest data centre, excluding China, in Tokyo

30 September 2020 in Data Centres

Hyperscale data centre specialist AirTrunk says it will enter the biggest data centre market in Asia — not counting China…

Nokia becomes BT's biggest equipment supplier for 5G rollout

30 September 2020 in Telecoms & NBN

Finnish telecommunications equipment provider Nokia has announced an extension of its relationship with British telco BT into the 5G space,…








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Monday, 07 February 2011 04:46

Yellowfin releases whitepaper on Social Business Intelligence

By steve price

This paper has defined Social and Collaborative BI as the merging of BI with social networking and Web 2.0 technologies.

Direct Link (No Email Required)



Today, a younger social media savvy generation is entering the workforce, bringing with them new skills and expectations regarding the deliver of information.

A recent joint Unisys and IDC study has found that these younger information workers will drive changes in the way in which corporate interaction and communication takes place.i The study expects that, in corporations with more than 500 employees, the number of information workers using social networking platforms will almost double between 2009 and 2014.ii The same research report predicts that the number of business interactions will grow four-fold, from 3.5 trillion in 2010, to 12.7 trillion by 2013.

Naturally, businesses are searching for more efficient methods of communication to deal with expanding information volumes and the necessary business interactions that accompany that trend.
According to respondents to a recent CIO magazine poll determining CIO priorities for 2011, collaborative and social technologies will be crucial in addressing and facilitating this swell in information exchange, by boosting workforce productivity. Sixty-seven percent of survey participants said that improving employee productivity would be a major focus in 2011.

To achieve this collaborative decision-making (CDM) environment, Business Intelligence (BI) software is beginning to merge with Web 2.0 technologies, harnessing their rich, open-access, easy-to-use functionality that users have come to expect. The merging of BI and Web 2.0 technologies has given rise to the new concept of Social and Collaborative BI - a type of CDM platform. This platform, like social Web 2.0 technologies, is designed around the premise that anyone should be able to share content and contribute to discussion, anywhere and anytime.

IDC predicts that 2011 will be the year where the trend of embedding social media style features into BI solutions will make its mark, and that virtually all types of business applications will undergo a fundamental transformation.

IDC, along with many other analytics firms, also believes the emerging CDM software market will grow quickly, forecasting revenues of nearly $2 billion by 2014, with a compound annual growth rate of 38.2 percent between 2009 and 2014.

This re-design of the corporate communications process has even been touched on by global computing icon, Bill Gates, with the ICT pioneer stating that: 'social networking-type applications will become as ubiquitous in the workplace as Microsoft Office tools and will likely replace email as the dominant form of corporate communications'.

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