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Platform security core to earning customer trust in changing IT landscape

18 November 2019 in Security

Cloud adoption has changed the IT landscape and major cloud platform providers recognise the security of their platform is core…

Govt plays down alleged 5G health effects in submission to inquiry

18 November 2019 in Telecoms & NBN

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Check Point Software says Cymplify acquisition brings new IoT cyber security technology

18 November 2019 in Security

Cybersecurity solutions provider Check Point Software Technologies has announced a new IoT cyber security technology to protect against fifth and…

Qld uni’s Professor David Abramson awarded Pearcey medal for 2019

18 November 2019 in Strategy

The Director of Research Computing at the University of Queensland, Professor David Abramson, has been awarded the Pearcey medal for…

Cyber security research group calls for greater emphasis on improving resilience

18 November 2019 in Security

Australia’s cyber security research organisation, the Oceania Cyber Security Centre, has called on policy makers, industry and research communities to…

AsiaLink Business, Government launch initiative to foster women in innovation, STEM leadership

17 November 2019 in Strategy

Australia’s National Centre for Asia Capability, Asialink Business, has partnered with the Australian Government to launch a new initiative to…

David Webster new head of Workday Asia Pacific

17 November 2019 in People Moves

Former Dell EMC executive David Webster has been appointed as president of Asia Pacific and Japan for enterprise cloud vendor…

Competition in NBN wholesale market growing, says ACCC

15 November 2019 in Telecoms & NBN

Competition by wholesale access seekers to connect to the National Broadband Network is heating up, with at least nine wholesalers…

Massive growth predicted for autonomous vehicle market

15 November 2019 in Market

Worldwide net additions of vehicles equipped with hardware that could enable autonomous driving without human supervision will reach 745,705 units…

NBN migrations help lift Optus to profit, but mobile revenues fall

15 November 2019 in Telecoms & NBN

Optus pulled in revenue of $2,207 million for the three months to the end of September to deliver an increase…

Parliament hack: MPs proved to be weakest link, says Senate chief

15 November 2019 in Security

Some members of Parliament proved to be the worst enemies of their own network when they opened the door to…

Tech industry deals rise to hit $1.5 billion in value

14 November 2019 in Deals

Australia’s technology industry saw a rise of 30% in overall deal activity during the third quarter of 2019, when compared…

Australia’s real unemployment, under-employment over 2.3 million: report

14 November 2019 in Market

Nearly 1.1 million Australians - or 7.8% of the workforce - were unemployed in October and to compound the bad…

Jobs advertising declines, but salaries increase for Australians

14 November 2019 in Recruitment

The number of jobs advertised across Australia in the 12-months to the end of October declined by 7.8%, but in…

Pawsey Supercomputing Centre looks to buy new wares

14 November 2019 in Data

The Pawsey Supercomputing Centre has invited tenders for a new system to replace its existing Magnus and Galaxy supercomputers. Worth…

Protests against ICE deal mar opening of GitHub conference

14 November 2019 in Strategy

GitHub's deal with the US Immigration and Customs Enforcement has come back to embarrass it at the wrong time, with…

Apple introduces 16 inch MacBook Pro

14 November 2019 in Hardware

Global hardware and software maker - and one of the world’s most valuable companies - Apple, today announced its brand…

ARENA to map out role of bioenergy in Australia’s energy transition

14 November 2019 in Energy

The Australian Renewable Energy Agency (ARENA) is developing a roadmap to identify the role that the bioenergy sector can play…

Breaking IT News

Telstra leads project to improve Internet connectivity for Torres Strait islands

18 November 2019 in Business Telecommunications

Telstra is partnering with the Queensland Government, the Torres Strait Regional Authority and the Commonwealth Department of Agriculture to deliver…

Australia’s transition to a low-carbon future focus of Brisbane conference

18 November 2019 in Energy

New energy technologies that can make resources operations safer, more sustainable and help industry transition to a low-carbon future are…

Ransomware: ACSC urges those affected not to pay ransom

18 November 2019 in Security

The Australian Cyber Security Centre has reiterated its advice to Australians regarding ransomware infections, saying that it strongly advised people…

Workday Upends Legacy Technology With Innovations for the Changing World of Finance

17 November 2019 in Strategy

Data and Machine Learning Innovations Enable Greater Operational Efficiencies and Faster, More Strategic Decision-Making to Help Boost Business Agility

Sydney's City Tattersalls Club gets green light on Stage 1 DA

15 November 2019 in Development

Sydney is to get another shiny new tower with a Stage 1 DA Approval achieved by City Tattersalls Club, one…

ExtraHop - an introduction

15 November 2019 in Security

ExtraHop provides enhanced investigative powers to users of the Splunk platform in order to interrogate possible threats in both on-prem…

GitHub sells its soul and ethics for US$200,000

15 November 2019 in Open Sauce

GitHub officials have kept silent in public about the protests staged at the venue of the company's annual user conference…

NASA expert to keynote at StartCon 2019: woman and man in moonshot plan

15 November 2019 in Space

Dr Christyl Johnson of NASA will unveil plans to connect with the global community to put the first woman and…

Xero adding to integration options

15 November 2019 in Accounting Software

Cloud accounting provider Xero has announced that work is underway on improved integrations with popular applications.

DDLS launches cyber security course for non-ICT students

15 November 2019 in Education

Australian corporate ICT and cybersecurity training provider DDLS has introduced a course in cyber security that it claims will take…

Ericsson chosen by MTN South Africa as 5G network ‘modernisation’ vendor

15 November 2019 in Business Telecommunications

Swedish telecommunications equipment maker Ericsson has been selected by MTN South Africa as a 5G network modernisation vendor to supply…

Shopping securely: Cyber security tips for in-app checkout & mobile payments

14 November 2019 in Security

SPONSORED NEWS. In-app mobile checkouts are a smart, convenient way to pay on the go - but what cybersecurity risks…

GitHub Actions now available for all, mobile app coming, and more

14 November 2019 in Open Source

Global open-source software lifecycle platform, GitHub, commenced its annual conference with a raft of announcements aimed at improving developer’s daily…

Want to make the world a better place? Fund open source developers.

14 November 2019 in The Linux Distillery

Open-source software is used in some way by organisations worldwide - and not only commercial enterprise but healthcare, charities, roads,…

HeraMED’s new age technology addresses age-old problems

14 November 2019 in Listed Tech

SPONSORED NEWS. Medical technology group HeraMED Limited (ASX:HMD) has gone from strength to strength since listing on the ASX in…

Postage price increase gets ACCC green light

14 November 2019 in Strategy

Posting a letter in Australia is about to cost more, with the basic postage rate scheduled to increase from $1.00…

Qlik moves into Canberra

14 November 2019 in Data

Data analytics specialist Qlik says it is enhancing its operations in Australia with a move to new offices in the…

In conversation with: Tim Tully

14 November 2019 in Data

Where is Splunk's technology heading, where do they get their inspiration?

Verizon Connect launches Field Service Dispatch solution for Australia

14 November 2019 in Strategy

The Australian arm of connected vehicle company Verizon Connect has launched its Field Service Dispatch solution for the Australian market,…

Blinker makes Titan DMS first Australian distributor

13 November 2019 in Market

Australian car subscription software provider Blinker has appointed global dealer management solutions provider Titan DMS as the first distributor for…

Hybrid cloud rules, OK?

14 November 2019 in Cloud

Hybrid cloud remains the model of choice for a large majority of the IT decision makers surveyed by Vanson Bourne…

 

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Tuesday, 03 August 2010 22:13

Online CRM enhanced to include Project Management Features

By Zeynep Cancelik

Surado CRM Online Professional Edition now includes Project Management Tracking & Collaboration.

Riverside, CA, July 29, 2010 - Surado Solutions, the developer of on-premise and online CRM solutions for 15 years, announced that Surado CRM Online Professional Edition will now include project management features as a standard feature set that will allow users to access, share and collaborate projects online.  This enhancement will allow online CRM users to have a true 360 degree view of Customers, Opportunities, Customer Service, Marketing and Project Management without the typical redundancies that currently exist in the market.

Surado CRM Project Management includes the ability to create and manage projects, tasks, sub-tasks and associated activities.   In addition, users will be able to assign and track resources, budgets, status, project timelines, project manager(s) and much more.   Because the Surado Project Management is part of the core product line, it automatically links projects to individuals and vice versa.  These individuals may be users of the system and/or other entities linked to a project.

Unlike other CRM solutions, Surado affords a solution to users whose day starts with a project, and not just an account or contact.   Because all projects are linked to individuals, the complete 360-degree view of an account or contact now includes a listing of all the projects a person or account is associated with and their role.   A company involved in several projects with different roles would be clearly tracked and available to all users of the system.

In addition to out-of-the-box project management features included with Surado CRM Online Professional edition, Surado has once again provided the flexibility to configure the features so that it can be customized to meet the specific needs of companies.  Customization features include the ability to customize drop down menu selections, create custom fields, security access to features and more.

'Once again, Surado pushes the envelope to make Project Management features a standard online CRM offering.  Our goal is to provide our customers the tools necessary to see the big picture, all in one application,' said, Sundip R. Doshi, Surado CRM CEO.  'The net result is a clear win for our customers because now they can manage all of their projects, relationships and opportunities in one place'.

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