Featured IT News

Sydney going green with $60 million renewable energy deal

22 October 2019 in Energy

Renewable electricity is slated to power all city-owned properties in Sydney from July 2020 with the unveiling by the Sydney…

VPN provider NordVPN suffers breach through third-party data centre

22 October 2019 in Security

Virtual private network provider NordVPN has suffered an embarrassment, with one of the data centres in Finland it was using…

Parliament breach was first national cyber crisis: ASD report

22 October 2019 in Security

The breach of the Australian Parliament network, announced in February, was the country's first national cyber crisis, according to the…

Hyundai investment in mobility tech speeds up self-driving vehicle commercialisation: analyst

22 October 2019 in Strategy

Hyundai’s plan to invest US$35 billion on mobility tech will accelerate commercialisation of self-driving vehicles, according to analytics firm GlobalData.

UK takes lead partner country status for CEBIT Australia

22 October 2019 in Strategy

The UK has been announced as the lead partner country at CEBIT 2019 which will take place from 29-31 October…

Renewables to power major iron mine

21 October 2019 in Energy

An iron ore mine in Western Australia’s Pilbara region will be Australia’s first major iron ore mining operation to be…

ACCC warns consumers at risk from ‘recalled’ products still in circulation

21 October 2019 in Technology Regulation

Australians could be at risk of injuries or even death from 6.6 million individual products currently under voluntary recall, with…

Oracle co-CEO Mark Hurd passes away, age 62

21 October 2019 in Enterprise Staff

Hurd was co-CEO of the global enterprise software company, and the announced successor to Larry Ellison, 75. Hurd's passing follows…

Kik gets new owners, ads

19 October 2019 in Apps

Embattled social media platform, Kik, has found reprieve with a new owner announced in a post on Kik.com. 

Hackathon generates leads on missing persons cases

18 October 2019 in Strategy

Participants in a national Missing Persons Hackathon have generated 3,912 leads for 12 national missing person cases for Australian police.

Home phones on the way out, mobiles in ascendancy: survey

18 October 2019 in Telecoms & NBN

Landlines may become extinct earlier than expected according to comparison website Finder which says that a recent survey of several…

Commbank says online services slowly returning to normal

18 October 2019 in Application Performance

Online banking services at the Commonwealth Bank, which were hit by an outage on Thursday, are returning to normal, the…

Top strategic priorities for 2020

17 October 2019 in CIO Trends

Australia’s global ranking in digital competiveness is slipping. To turn this around, local organisations need to be innovative, people-focused and…

Official Spotify app arrives on Telstra TV

17 October 2019 in Entertainment

Telstra has launched the official Spotify app on Telstra TV, expanding the range of audio content available on our very…

PainChek, Ward MM roll out pain monitoring device in residential aged care

17 October 2019 in Health

Listed Australian healthcare company PainChek is partnering with medication management services provider Ward Medication Management to deliver the national roll-out…

ERM Power improves efficiency, productivity with Rubrik deployment

17 October 2019 in Energy

Energy retailer ERM Power has boosted efficiency and productivity with the deployment of technology from cloud data management vendor Rubrik.

IQOS – is this the revolution cigarette consumption needs?

17 October 2019 in Health

The IQOS cigarette system is a major departure from "smoking" as it heats rather than burns the tobacco.

Retail, healthcare lead the way in IoT adoption: survey

17 October 2019 in Internet of Things

The retail and healthcare sectors are the two business and industry sectors leading Internet of Things (IoT) adoption around the…

Breaking IT News

Strummer appointed SYSPRO Asia Pacific CEO

22 October 2019 in People Moves

Global enterprise resource planning provider SYSPRO has appointed 20 year ICT industry veteran Rob Stummer as chief executive of its…

LogMeIn appoints new APAC channel management team

22 October 2019 in People Moves

Global software company LogMeIn has beefed up its channel management team to service the Australian and wider Asia Pacific markets.

Volvo Group invests in cybersecurity company

22 October 2019 in Strategy

Swedish transport giant Volvo has invested in Israeli automotive cybersecurity company Upstream Security to fund the development of systems to…

Akamai crosses 100Tbps for Web traffic delivery

22 October 2019 in Entertainment

Global content delivery network Akamai has achieved a peak speed of 106Tbps on its network, the first time that the…

Attacker gets into Avast network, apparently targets CCleaner again

22 October 2019 in Security

Security firm Avast has revealed that its internal network was breached through the use of a compromised VPN profile, with…

GiGAWire Alliance, Home Grid Forum merger 'new force' in broadband access tech development

22 October 2019 in Market

The GiGAWire Alliance and the Home Grid Forum are merging, in a move designed to create what they say is…

ACS appoints Pauline Fetaui GM of River City Labs

22 October 2019 in People Moves

The Australian Computer Society has appointed former startup founder Pauline Fetaui as general manager of its Brisbane-based platform solutions provider…

Is Huawei really a threat? (Opinion)

21 October 2019 in Telecoms & NBN

The USA and Australia have both banned Huawei from government contracts. The reasons have never been spelt out. Meanwhile the…

Kogan broadcasts Smart HDR 4K LED TVs Android TV deals at time-limited pre-sale prices

21 October 2019 in Home Tech

Kogan's first Smart HDR 4K LED Android TV range with Dolby Vision HDR and Dolby Audio has arrived at special…

Kleos Space confirms satellite launch

21 October 2019 in Space

Space technology operator Kleos Space has confirmed its Scouting Mission1 will be launched on a Polar Satellite Launch Vehicle (PSLV)…

ACSC should add the word 'censorship' to its name

21 October 2019 in Open Sauce

After the shameful censorship it indulged in at CyberCon, the Australian Cyber Security Centre should seriously consider changing its name…

Macquarie Uni offers SAS certification with online global MBA

21 October 2019 in Education

Macquarie University business school is partnering with analytics provider SAS to offer SAS Certification as part of its online global…

Dragos chief dismisses claims of cyber links to Iran oil fire

21 October 2019 in Security

The head of the cyber security firm Dragos has played down reports of a cyber attack being behind a fire…

OPPO releases two more budget models into Australian market

21 October 2019 in Mobility

Chinese smartphone vendor OPPO has released two more models into the Australian market, both aimed at the price-conscious buyer, and…

SAS opens ANZ customer intelligence data centre, brings analytics to marketing spend

20 October 2019 in Data

Global analytics software provider, SAS, has been in campaign management and customer experience for over 15 years. It has now…

AlphaBeta report shows NBN Co is fast approaching peak BS

19 October 2019 in Open Sauce

The NBN Co's latest attempt to put lipstick on a pig — the animal in this case being the network…

Samsung's S9 and S9+ Galaxy smartphones now 'protected-level' ASD certified

18 October 2019 in Security

The Australian Signals Directorate (ASD) has certified Samsung's Galaxy S9 and S9+ smartphones in Australia with "protected-level" status, this meeting…

Despite US tactics, Huawei says 3Q revenue rose by 24%

18 October 2019 in Telecoms & NBN

Chinese telecommunications equipment vendor Huawei Technologies has witnessed a rise of 24.4% in revenue for the third quarter of the…

Flinders to sign MoU with electric vehicle company for local manufacture

18 October 2019 in Automotive

Flinders University and the ACE Electric Vehicle Group will sign a research agreement on Friday to collaborate on the development…

Anti-cancer drug wins scientists PM's innovation award

18 October 2019 in Science

Four scientists from the Walter & Eliza Hall Institute of Medical Research have won the Prime Minister's Prize for Innovation,…

Splunk investing big in data startups with new Splunk Ventures

18 October 2019 in Data

Machine data aggregator and analytics software company Splunk has announced a $US150m fund to invest in data startups.

 

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Tuesday, 03 August 2010 22:13

Online CRM enhanced to include Project Management Features

By Zeynep Cancelik

Surado CRM Online Professional Edition now includes Project Management Tracking & Collaboration.

Riverside, CA, July 29, 2010 - Surado Solutions, the developer of on-premise and online CRM solutions for 15 years, announced that Surado CRM Online Professional Edition will now include project management features as a standard feature set that will allow users to access, share and collaborate projects online.  This enhancement will allow online CRM users to have a true 360 degree view of Customers, Opportunities, Customer Service, Marketing and Project Management without the typical redundancies that currently exist in the market.

Surado CRM Project Management includes the ability to create and manage projects, tasks, sub-tasks and associated activities.   In addition, users will be able to assign and track resources, budgets, status, project timelines, project manager(s) and much more.   Because the Surado Project Management is part of the core product line, it automatically links projects to individuals and vice versa.  These individuals may be users of the system and/or other entities linked to a project.

Unlike other CRM solutions, Surado affords a solution to users whose day starts with a project, and not just an account or contact.   Because all projects are linked to individuals, the complete 360-degree view of an account or contact now includes a listing of all the projects a person or account is associated with and their role.   A company involved in several projects with different roles would be clearly tracked and available to all users of the system.

In addition to out-of-the-box project management features included with Surado CRM Online Professional edition, Surado has once again provided the flexibility to configure the features so that it can be customized to meet the specific needs of companies.  Customization features include the ability to customize drop down menu selections, create custom fields, security access to features and more.

'Once again, Surado pushes the envelope to make Project Management features a standard online CRM offering.  Our goal is to provide our customers the tools necessary to see the big picture, all in one application,' said, Sundip R. Doshi, Surado CRM CEO.  'The net result is a clear win for our customers because now they can manage all of their projects, relationships and opportunities in one place'.

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