"Our aim is to open up the communication lines with our reseller network and offer them all the support and training they need to be successful," said Mr Pappas. "Each channel partner has its own niche play, and we're really looking to help them fulfil their space."
Mr Bhattacharya's role will be to support Mr Pappas, but with a particular focus on the channel community.
Mr Pappas was previously the southern regional channel manager at telephony distributor IPL. Mr Bhattacharya's background is in telecommunications sales, and he hold a degree in Mechanical Engineering.