Les Reid has been appointed territory manager for New South Wales, with Kathy Murphy taking on the corresponding role in Victoria.
"Kath and Les bring proven ability in new business development and we are looking forward to the addition of their expertise," said vice president for Australia, New Zealand and Japan Brendan Maree.
"Their proficiency in contact centre, telecommunications and network convergence sales, coupled with driving successful go-to-market strategies will be an invaluable asset to Interactive Intelligence as we continue to expand our presence in Australia in supporting our company's overall growth trajectory."
Murphy has more than 20 years experience in ICT sales, and was most recently a principal consultant at Scotwork Negotiating Skills.
She was previously regional business development manager at Salmat, and has also held sales and business development management roles at Telstra, Touchbase Australia, Nortel, Ericsson, Optus, Spacelabs McDonnell Douglas and Information Builders.