The World Cup is here and many Australian fans, for better or worse, will be watching it on an Optus Sport app. That generally means staying up all night and watching it live or, for many people, watching the highlights of the matches first thing in the morning.
While both groups are arguably long suffering, for the latter this can be incredibly frustrating as years of English Premiership coverage have already shown: Optus cared little about spoiling the result of a match before you’ve had a chance to see it.
In the past, it’s done this by mingling the main match highlights with other brief clips whose titles give away goals scored, red cards, injuries, saves and even results.
So has Optus extended this basic curtesy to its viewers for its World Cup coverage?
The answer is, probably not.
On the iPad app, the highlights (again) appear under the Video section but then you have to scroll down further to a “Moments” section which shows every type of spoiler you want to avoid.
The opening screen on the iPad gives us some hope, but it's only been one day
But... scroll down a little bit and you can see the result before you've watched anything.
Meanwhile, testing on an Android phone displayed spoilers on the same opening screen as the highlights.
[SPOILER] Shots fired: Goals scored on the front page
Optus is aware of it, with senior management having openly discussed the complaints about spoilers with journalists before, but to date there has been no official response regarding dealing with them – even the plethora that exist in its App Store reviews.
With the World Cup only just starting and with multiple matches per night about to kick off, there are likely to be many stressed fans waiting to see if the company makes some effort to stop spoiling the content for which it paid such massive amounts to obtain rights.
We’ve reached out to Optus to explain its strategy or establish whether there even is one.