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Wednesday, 22 February 2017 12:12

Lenovo: with poor-quality products, losses should not surprise

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Last week, Lenovo reported a big drop in profits for the third quarter of its current fiscal year, with a drop of 67% to US$98 million.

And though it is the biggest seller of PCs in the world, it is struggling to maintain that position as HP widens its share in the North American market.

Its performance in the mobile market is nothing great either, remaining well behind Vivo, Oppo and Huawei in market share.

Looking at the products it makes, it is not difficult to understand why the company is struggling. They are uniformly of poor quality.

I have a Lenovo ThinkPad and a Lenovo phone; the latter is something I no longer use because it is unusable.

It crashed a month or so after I bought it and I had to send it back to the vendor for repair. The battery died after about a year and a full-charge with a second battery, also an original, lasts for less than half a day.

The modified Android software is terrible and there is so much crapware on it that it is painful to even contemplate.

So much for the Lenovo mobiles.

The ThinkPad, once a reliable and long-lasting IBM product, has now become a flimsy, poorly-designed, cheap laptop.

My first ThinkPad lasted for a decade and only had to be junked because the hard drive was just 80GB in size; being IDE, a bigger replacement could not be located in 2014.

The Lenovo ThinkPad, just 30 months old, has already had to have its charging connector replaced. A new charger was also needed as the one that came with the laptop was providing incorrect voltages.

Now, the DVD drive is playing up, the touchpad, the worst designed of any laptop I have used, is making more noise than ever, and I'm beginning to wonder whether this device will even give me three years of use.

The fan gives error messages at times and the whole device gets terribly hot at others.

This is the last time I ever buy a Lenovo product.

With crappy products like this, how can Lenovo expect to see its profits going anywhere but south?

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Sam Varghese

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Sam Varghese has been writing for iTWire since 2006, a year after the site came into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.

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