The company is not in the habit of keeping backups. That's so yesterday.
No, Microsoft is out there in front of them all, modern-looking chief executive Satya Nadella in the lead, preaching the gospel of getting rid of the old and welcoming in the new.
The bitter truth must now be acknowledged: veteran tech journo Bob Cringely said it first and I have repeated it for some time, but never seen it up so close. Microsoft is a marketing company, not a technology company.
Getting locked out is fine. But not having a back-up of data? That's bordering on the farcical.
Some months back, the well-known financial expert Satyajit Das wrote an article for Fairfax Media titled "We don't need to be clever, just less stupid."
That's a good motto for Microsoft to adopt.
This is a day and age when storage costs are a joke. It's getting tough to find a hard drive that's smaller than 500GB.
And yet Microsoft has no storage space to keep Skype users' data. It is beyond a joke.
The only thing that Microsoft can do now is to approach the NSA: it would definitely have some buddies there, given all the data it has allowed the master spies to collect.