Friday, 12 July 2019 04:51

Telstra outage takes down ATMs, eftpos machines Featured

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Telstra outage takes down ATMs, eftpos machines Image by Peggy und Marco Lachmann-Anke from Pixabay

A Telstra outage hits ATMs and eftpos machines around the country on Thursday, with the problems beginning at about 3pm.

The telco said in a message on its Facebook page at 6.49pm AEST that most services had returned and it was working on the remaining few that were still offline, along with its business partners.

The outage affected the big four banks — NAB, ANZ, Commonwealth and Westpac — as well as the Bendigo and Adelaide Bank.

Additionally, big retailers like Woolworths, Australia Post, Coles and Caltex were all unable to accept payments by card.

Announcing the issue, Commonwealth Bank said at about 4pm on Thursday: "We are impacted by an issue with one of our telco providers. It's affecting some of our services. CommBank app and NetBank are up.

"There are issues with the following services: CBA ATMs, CBA EFTPOS terminals, some in branch services as well as issues logging onto CommSec."

Later, at 9pm, the bank said: "Services have returned to normal including our ATMs. We apologise and thank you for your patience today as we worked to restore services."

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Sam Varghese has been writing for iTWire since 2006, a year after the site came into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.

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