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Monday, 07 September 2020 23:55

Comscentre hits 2000 completed sites milestone in Australia Post network transformation Featured

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Australian enterprise managed network and collaboration solutions provider Comscentre says it has surpassed the significant milestone of 2000 completed site upgrades in its rollout of the Australia Post network transformation.

The announcement comes just one year since Comscentre announced it had been awarded the network upgrade and five-year managed services contract with Australia Post, including the installation and deployment of Cisco Meraki SD-WAN infrastructure and a transition of network connectivity across 4,000 metro, regional and remote sites nationally.

The contract included the installation and deployment of Cisco Meraki SD-WAN infrastructure and a transition of network connectivity across 4000 metro, regional and remote sites nationally.

Comscentre says that in just 9 months, it has stood up data centres, conducted a successful pilot program and completed the upgrade and network transition of more than 2000 of the 4000 sites across Australia’s largest retail network- and the project is tracking ahead of schedule despite the “very unique and unforeseen challenges presented by 2020”.

“Bushfires and a global pandemic have created a necessity for continual revision of site scheduling, as well as the introduction of COVID safe work practices and processes,” Commscentre said.

“With every site cutover, Australia Post is benefitting from increased network resilience and uptime, as well as substantial reductions in ongoing network operating costs. Australia Post is also benefitting from the increased network visibility and control made available through Comscentre’s internally developed enterprise network management platform; One Touch Control (OTC).”

Commscenre says OTC was one of its key points of difference in securing the Australia Post project, due to the platform’s “unique ability to amalgamate multi-vendor and multi-carrier connectivity into a single dashboard that monitors and reports on network performance, hardware health, carrier SLAs and best practice business processes.”

Australia Post CIO Munro Farmer said the milestone was “testament to lots of hard work, and even more impressive given the logistical issues and constraints of a pandemic”.

“This has been a big effort for all of the teams involved, both across Australia Post and Comscentre, and speeding the cycle time has helped us just as we’re moving quickly to support parcel volumes, allowing us to stand up services much more quickly than we were previously able to,” Farmer said.

Comscentre Executive Director Cameron Quilty said the milestone is a particularly significant one for Comscentre.

“Of course, it represents the halfway point of what was, at commencement, the largest network deployment of its type in the world. More importantly though, it’s also this great validation of Australia Post’s decision to place their trust in Comscentre for such a significant project," Quilty said.

“It’s no secret that the market was shocked when we announced we’d won this project, so it was hugely important to us that we demonstrate why we were successful, why Australia Post chose us – and here we are, half way through transforming Australia’s largest retail network, ahead of schedule and delivering substantial benefits to one of Australia’s most recognisable and most trusted brands.

“It’s incredibly rewarding to see the results we’re delivering for Australia Post,” he continues. “With every SD-WAN/NBN network transition, we’re deliving a far more resilient national network with significant reductions in outages and greatly improved network-wide uptime.

“Perhaps the most rewarding thing for me personally though is the reduction in operating costs we’re creating for Australia Post as a result of this transition. I can’t talk specifics, but it’s substantial. That’s enabling greater investment back into the continued improvement of servies to rural and remote Australian communities, which is an incredibly positive outcome, particularly in times such as these when we’re all feeling more isolated than ever.”


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Peter Dinham

Peter Dinham - retired and is a "volunteer" writer for iTWire. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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