Monday, 27 May 2019 10:22

Telstra warned for breaking rules on mobile base stations

Telstra warned for breaking rules on mobile base stations Image by Ratfink1973 from Pixabay

The Australian Communications and Media Authority has formally warned Telstra over non-compliance with the rules governing the deployment of mobile base stations.

In a statement, the ACMA said the rules, outlined in the Mobile Phone Base Station Deployment Industry Code, were "designed to make sure telcos provide local councils and communities with an opportunity to have their say before setting up mobile phone infrastructure".

ACMA chair Nerida O'Loughlin said: "There is public concern about the rollout of mobile infrastructure, including small cell base stations, in residential areas.

"Telcos must keep affected communities in the loop and consider their feedback when establishing or upgrading mobile phone base stations."

The ACMA said it had carried out an investigation after a complaint was made by a resident and found that Telstra had broken the deployment code in three ways:

  • not fully complying with its consultation plan, which required Telstra to contact residents in the immediate vicinity of the base station;
  • not sending a letter containing the information to all interested and affected parties; and
  • not acknowledging a written complaint within 10 business days of its receipt.

The ACMA statement said Telstra had acted to avoid such problems occurring in future, by carrying out a review of its contractor complaints handling procedures and putting regular training in place.

The agency said this was the second such action in the last six months. "The ACMA’s formal warning puts Telstra on notice to minimise the risk of future breaches and ensure compliance," the statement said.

Subscribe to ITWIRE UPDATE Newsletter here

Active Vs. Passive DWDM Solutions

An active approach to your growing optical transport network & connectivity needs.

Building dark fibre network infrastructure using WDM technology used to be considered a complex challenge that only carriers have the means to implement.

This has led many enterprises to build passive networks, which are inferior in quality and ultimately limit their future growth.

Why are passive solutions considered inferior? And what makes active solutions great?

Read more about these two solutions, and how PacketLight fits into all this.


WEBINAR INVITE 8th & 10th September: 5G Performing At The Edge

Don't miss the only 5G and edge performance-focused event in the industry!

Edge computing will play a critical part within digital transformation initiatives across every industry sector. It promises operational speed and efficiency, improved customer service, and reduced operational costs.

This coupled with the new capabilities 5G brings opens up huge opportunities for both network operators and enterprise organisations.

But these technologies will only reach their full potential with assured delivery and performance – with a trust model in place.

With this in mind, we are pleased to announce a two-part digital event, sponsored by Accedian, on the 8th & 10th of September titled 5G: Performing at the Edge.


Sam Varghese

website statistics

Sam Varghese has been writing for iTWire since 2006, a year after the site came into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.

Share News tips for the iTWire Journalists? Your tip will be anonymous




Guest Opinion

Guest Interviews

Guest Reviews

Guest Research

Guest Research & Case Studies

Channel News