Wednesday, 03 July 2019 05:23

Samsung chief admits his role in Galaxy Fold debacle

By
Samsung chief admits his role in Galaxy Fold debacle Courtesy Samsung

Samsung chief executive D.J. Koh has admitted that he is to blame for the debacle of the folding smartphone Galaxy Fold, telling a media group in Seoul that he had pushed the project through.

Koh told assembled media on Tuesday that he had pushed the phone through before it was ready, adding that the setback was embarrassing.

He did not give any date when the device might be released.

On 23 April, Samsung issued a statement, saying the launch of the Galaxy Fold had been put off to an unspecified date.

Samples were given to reviewers in the US in the week prior to this statement and reports emerged of the phone, which costs almost US$2000, breaking or showing bulges or blinking screens.

The Samsung statement said: "We recently unveiled a completely new mobile category: a smartphone using multiple new technologies and materials to create a display that is flexible enough to fold. We are encouraged by the excitement around the Galaxy Fold.

"While many reviewers shared with us the vast potential they see, some also showed us how the device needs further improvements that could ensure the best possible user experience.

"To fully evaluate this feedback and run further internal tests, we have decided to delay the release of the Galaxy Fold. We plan to announce the release date in the coming weeks."

Samsung has faced major issues with its products at least twice before this. In 2016, the company faced a huge problem with its Note7 device, with numerous reports of spontaneous combustion. The company was forced to pull the device from sale, in what was seen as a botched response to a serious problem.

And in 2013, Samsung had an issue with washing machines in Australia and was forced to recall something like 150,000 of them. Then, too, the company did not act in time.

CHIEF DATA & ANALYTICS OFFICER BRISBANE 2020

26-27 February 2020 | Hilton Brisbane

Connecting the region’s leading data analytics professionals to drive and inspire your future strategy

Leading the data analytics division has never been easy, but now the challenge is on to remain ahead of the competition and reap the massive rewards as a strategic executive.

Do you want to leverage data governance as an enabler?Are you working at driving AI/ML implementation?

Want to stay abreast of data privacy and AI ethics requirements? Are you working hard to push predictive analytics to the limits?

With so much to keep on top of in such a rapidly changing technology space, collaboration is key to success. You don't need to struggle alone, network and share your struggles as well as your tips for success at CDAO Brisbane.

Discover how your peers have tackled the very same issues you face daily. Network with over 140 of your peers and hear from the leading professionals in your industry. Leverage this community of data and analytics enthusiasts to advance your strategy to the next level.

Download the Agenda to find out more

DOWNLOAD NOW!

Sam Varghese

website statistics

Sam Varghese has been writing for iTWire since 2006, a year after the site came into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.

VENDOR NEWS & EVENTS

REVIEWS

Recent Comments