Wednesday, 03 July 2019 05:23

Samsung chief admits his role in Galaxy Fold debacle

By
Samsung chief admits his role in Galaxy Fold debacle Courtesy Samsung

Samsung chief executive D.J. Koh has admitted that he is to blame for the debacle of the folding smartphone Galaxy Fold, telling a media group in Seoul that he had pushed the project through.

Koh told assembled media on Tuesday that he had pushed the phone through before it was ready, adding that the setback was embarrassing.

He did not give any date when the device might be released.

On 23 April, Samsung issued a statement, saying the launch of the Galaxy Fold had been put off to an unspecified date.

Samples were given to reviewers in the US in the week prior to this statement and reports emerged of the phone, which costs almost US$2000, breaking or showing bulges or blinking screens.

The Samsung statement said: "We recently unveiled a completely new mobile category: a smartphone using multiple new technologies and materials to create a display that is flexible enough to fold. We are encouraged by the excitement around the Galaxy Fold.

"While many reviewers shared with us the vast potential they see, some also showed us how the device needs further improvements that could ensure the best possible user experience.

"To fully evaluate this feedback and run further internal tests, we have decided to delay the release of the Galaxy Fold. We plan to announce the release date in the coming weeks."

Samsung has faced major issues with its products at least twice before this. In 2016, the company faced a huge problem with its Note7 device, with numerous reports of spontaneous combustion. The company was forced to pull the device from sale, in what was seen as a botched response to a serious problem.

And in 2013, Samsung had an issue with washing machines in Australia and was forced to recall something like 150,000 of them. Then, too, the company did not act in time.

BUSINESS WORKS BETTER WITH WINDOWS 1O. MAKE THE SHIFT

You cannot afford to miss this Dell Webinar.

With Windows 7 support ending 14th January 2020, its time to start looking at your options.

This can have significant impacts on your organisation but also presents organisations with an opportunity to fundamentally rethink the way users work.

The Details

When: Thursday, September 26, 2019
Presenter: Dell Technologies
Location: Your Computer

Timezones

QLD, VIC, NSW, ACT & TAS: 11:00 am
SA, NT: 10:30 am
WA: 9:00 am NZ: 1:00 pm

Register and find out all the details you need to know below.

REGISTER!

ADVERTISE ON ITWIRE NEWS SITE & NEWSLETTER

iTWire can help you promote your company, services, and products.

Get more LEADS & MORE SALES

Advertise on the iTWire News Site / Website

Advertise in the iTWire UPDATE / Newsletter

Promote your message via iTWire Sponsored Content/News

Guest Opinion for Home Page exposure

Contact Andrew on 0412 390 000 or email [email protected]

OR CLICK HERE!

Sam Varghese

website statistics

Sam Varghese has been writing for iTWire since 2006, a year after the site came into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.

VENDOR NEWS & EVENTS

REVIEWS

Recent Comments