×

Warning

JUser: :_load: Unable to load user with ID: 3653
Friday, 07 January 2011 19:50

Optus tops the lot with 24 month iPhone warranties

By

iPhone users prone to dropping or smashing their devices can breathe a sigh of relief, with 24 month warranties now on offer  - but only if they're with Optus.


An ACCC investigation has led the telco to provide 24 month warranties for all of its mobile customers, including those with Apple iPhones, which were previously exempt.

According to various sources, Apple doesn't allow any of its telco partners to offer users 24-month warranties or let any third party repair its devices.

Vodafone signed an agreement with the ACCC in May of last year, with Telstra following suit in October, to offer 24-month warranties but this not including the iPhone.

Vodafone had to come to an compromise with Apple involving customers with faulty iPhones outside of Apple's 12-month warranty, who could purchase a refurbished iPhone for $288.

Optus has now one-upped the other telcos and agreed to cover the repair costs of a faulty device for the second half of a customer's 24 month warranty at its own cost.

The move is the latest in bad news for Vodafone but will surely be welcomed by Optus customers - especially those lucky enough to tout an iPhone.

CHIEF DATA & ANALYTICS OFFICER BRISBANE 2020

26-27 February 2020 | Hilton Brisbane

Connecting the region’s leading data analytics professionals to drive and inspire your future strategy

Leading the data analytics division has never been easy, but now the challenge is on to remain ahead of the competition and reap the massive rewards as a strategic executive.

Do you want to leverage data governance as an enabler?Are you working at driving AI/ML implementation?

Want to stay abreast of data privacy and AI ethics requirements? Are you working hard to push predictive analytics to the limits?

With so much to keep on top of in such a rapidly changing technology space, collaboration is key to success. You don't need to struggle alone, network and share your struggles as well as your tips for success at CDAO Brisbane.

Discover how your peers have tackled the very same issues you face daily. Network with over 140 of your peers and hear from the leading professionals in your industry. Leverage this community of data and analytics enthusiasts to advance your strategy to the next level.

Download the Agenda to find out more

DOWNLOAD NOW!

VENDOR NEWS & EVENTS

REVIEWS

Recent Comments