Home Mobility Telstra ad battle: Optus told to hold off on 'best mobile network' claims
Telstra ad battle: Optus told to hold off on 'best mobile network' claims Featured

Australia's second largest telecommunications company, Optus, will have to take a second-row seat behind Telstra for a while in the claims race for being the best mobile network in the country, with a judge yesterday telling the telco it would have to hold off on ads pushing this claim.

Judge Ross Robson agreed to an application by Telstra, made last Friday, seeking an injunction to stop Optus using what Telstra claims are ads with false claims, the Australian Financial Review reported. The Victorian Supreme Court will decide the matter in a trial next week.

"I am satisfied that there is a serious question to be tried in relation to the allegations of misleading or deceptive conduct on the part of Optus," Justice Robson was quoted as saying.

"I am further satisfied that if I were to refuse the application, Telstra may suffer irreparable injury for which damages would not adequately compensate. Finally, I am satisfied that the balance-of-convenience test favours the granting of the injunctions sought by Telstra."

Optus has a parallel claim in court against Telstra, alleging that the biggest telco in Australia has used the word "unlimited" in a misleading fashion. This case has been filed in the NSW Supreme Court.

Telstra's claims are that Optus has used ads on billboards, street furniture and online to claim that it is the best mobile network in Australia.

Optus has challenged the use of the phrase "One world from Australia's best mobile network. Unlimited." which has been used on numerous Telstra billboard ads.

A Telstra spokesman was quoted as saying: "We are pleased the court has heard our case that the Optus network advertising is misleading and has put a stop to it pending a final hearing.

"Telstra's mobile network is the best in Australia, providing the greatest coverage and faster speeds in more places and we believe advertising that tries to suggest anything else is an attempt to mislead consumers."

An Optus spokesman said the company had come out on top in P3's 2017 survey, earning the title "Best in Test", and believed that this fact needed to be communicated to Australians.

"Unfortunately, our competitor is clearly unhappy about losing to Optus, and has no doubt lost its sense of humour in the process," he said.

"Optus believes Australians should know Optus has an alternative, award-winning premium mobile network that delivers great value for customers.

"Optus will continue to invest and compete for customers across cities, in regions and rural locations with a premium quality network that continues to improve, expand and deliver customers great value and must-have sports and entertainment content."


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Sam Varghese

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Sam Varghese has been writing for iTWire since 2006, a year after the sitecame into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.


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