TeamViewer says that with the integration users can now download the TeamViewer app from the Microsoft Teams Apps store, log into their TeamViewer accounts and "immediately share TeamViewer invites" for remote control or AR connections with their colleagues in 1-to-1 or group channels to collaborate and support them more efficiently when you “just need to see” what the problem is.
TeamViewer also announced that once the integration is deployed, Microsoft Teams users can manage device groups they can access, “share devices with team members and view their TeamViewer Dashboard as a personal tab, providing a view of all active sessions, connection history and a helpful user guide”.
Alfredo Patron, Executive VP of Business Development at TeamViewer, said: “Remaining productive while working remotely has never been more important. “Microsoft Teams is used by all types of organisations worldwide for online meetings, collaboration and more.
“Embedding TeamViewer remote access and AR support will give Microsoft Teams users even more options to collaborate and increase productivity regardless of location.”
To leverage the integration, organisations will need a Microsoft Teams license and a compatible TeamViewer.