Maurice Blackburn says the wills platform - MyLife Wills - responds to a market need for “affordable and widely available online resources for making and managing legal documentation”.
“The platform provides a public-facing web browser for clients, an internal administration portal and a tool to manage business rules, as well as complete integration with Maurice Blackburn’s core systems and workflow.
“The project team combined Maurice Blackburn legal expertise with DB Results design thinking and digital enablement experience. The collaboration delivered a solution design that met the business need with a primary focus on user experience, distilling business opportunities and challenges into a customer focused and engaging solution,” Maurice Blackburn said.
“MyLife Wills is a best-of-breed online Wills platform that wonderfully integrates the benefits of expert legal staff input with the many benefits a digital engagement platform can offer clients. The OutSystems platform’s rapid development capability and ability to customise to a very specific client facing proposition as determined by our firm is terrific,” said Geoff Donohue, General Manager of Personal Legal Services, Maurice Blackburn.
“The result is a custom digital and technology solution offering a great client experience and mirrored by internal workflow efficiencies. We’re excited with what we have co-created today and what it can become as we grow.”
Paul Arthur, Regional VP for ANZ at OutSystems, said: “This project demonstrates how dynamic organisations can utilise speed and agility to react to market forces. The OutSystems platform allows them to bring new services online as and when they see an opportunity.
“Working with DBResults, we empower people to transform their systems and services and this is a great example of an organisation bringing their vision to life.”
“We are delighted with the outcome and are looking forward to continuing our shared value partnership with Maurice Blackburn, supporting their digital roadmap vision,” said Gavin Bunshaw, joint CEO at DB Results.