Friday, 31 July 2020 12:22

FortressIQ, Signavio partner on process intelligence services delivery

By
Pankaj Chowdhry, CEO FortressIQ Pankaj Chowdhry, CEO FortressIQ

Automation platform provider FortressIQ has formed a strategic partnership with business transformation solutions company Signavio to deliver process intelligence services across the enterprise.

The two companies say that together they provide a “top-down and bottom-up modeling, discovery, mining, governance, and monitoring framework” for all processes and tasks across an organisation.

“With this joint solution, enterprise organisations looking to successfully achieve process transformation at scale no longer have to rely on disparate tools or manual approaches to accomplish their business transformation initiatives. Organisations now have the capacity to evaluate and prioritise improvement opportunities and cost reductions quickly, leading to truly transformational outcomes,” FortressIQ and Signavio say.

“Process intelligence is integral to enterprises undergoing business transformation. However, it can be a significant undertaking, with organisations often not knowing where to start, what to look for, and what to prioritise.

Traditionally, companies leveraged a combination of process mining, interviews, and business analysts to understand and improve their processes from multiple angles, but this approach can be costly, time-consuming, and lacking in accuracy.”

“By partnering with Signavio, we easily merge essential human and data-driven approaches together so that enterprises can manage complex transformations with ease,” said Pankaj Chowdhry, CEO at FortressIQ.

“As companies try to get the most value from their transformation initiatives, it's imperative that they have the right tools to make it happen. We’re looking forward to providing customers with unparalleled support on their journey with a single solution for process automation, elimination, and optimisation.”

Chowdhry lists features of the “best-of-breed joint solution” including:

  • Process discovery with no blind spots. Discover the full depth and breadth of a process, what systems execute, and what users do in context.
  • Perfect work instructions. Provide instructions with detailed, data-driven information (including tasks and screenshots) and measure against process compliance.
  • Human and data-driven Robotic Process Automation (RPA). Process models to design bot interactions, PDDs to drive execution, and process discovery and mining to analyse automation potential and performance at scale.
  • Top-down and bottom-up approach. Identification of potential for improvements can be triggered with a process analysis (top-down) or with a task analysis (bottom-up) approach.

“We’re thrilled to partner with FortressIQ to deliver the most complete end-to-end process intelligence solution available,” said Gero Decker, CEO at Signavio.

“FortressIQ’s process intelligence platform, combined with Signavio’s Business Transformation Suite, gives businesses unprecedented insight into their processes across the entire organisation, at scale.

“We’re confident that the capabilities of this joint solution will provide tremendous value to customers who are seeking a streamlined way to optimise their processes and reap the benefits of automation.”


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Peter Dinham

Peter Dinham - retired and is a "volunteer" writer for iTWire. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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