Thursday, 13 October 2016 11:10

CSC, 360Globalnet launch digital insurance claims solution for ANZ market

By
CSC, 360Globalnet launch digital insurance claims solution for ANZ market Image courtesy of Stuart Miles at freedigitalphotos.net

CSC has unveiled for the first time in Australia and New Zealand a self-serve digital insurance claims solution from UK-based digital insurance solutions provider 360Globalnet. 

The global ICT services giant showcased the joint solution at a banking and finance industry event in Sydney on Thursday following the announcement in March of its new collaborative global agreement with 360Globalnet, including a strategic investment in the company.

CSC says the new solution “redefines” the customer experience in claims management.

Michael Neary, head of insurance, CSC Australia and New Zealand, says 360Globalnet’s self-serve digital insurance claims technology enables customers to easily manage the end-to-end claims process via the Internet.

“The capabilities we are demonstrating today will redefine the customer experience in claims management. Our collaboration with 360Globalnet will put customers in control of their own claims using smart features such as streaming video, data analytics and fraud detection – all designed with a view of improving customer experience and satisfaction.”

Under the terms of the agreement with 360Globalnet, CSC has exclusive worldwide rights to resell to the insurance industry all 360Globalnet offerings including the company’s advanced digital, cloud-based claims solutions.

The agreement sees CSC providing systems integration services for 360Globalnet’s self-serve digital claims technology, which it says delivers “unique and complementary capabilities” in self-service, intelligent systems, smart mobile devices, live-streaming video, data analytics and fraud detection.

Neary says 360Globalnet’s offerings can shorten the time to claim settlement from days to hours, while also helping to reduce fraud and equipping decision-makers with improved performance data.

CHIEF DATA & ANALYTICS OFFICER BRISBANE 2020

26-27 February 2020 | Hilton Brisbane

Connecting the region’s leading data analytics professionals to drive and inspire your future strategy

Leading the data analytics division has never been easy, but now the challenge is on to remain ahead of the competition and reap the massive rewards as a strategic executive.

Do you want to leverage data governance as an enabler?Are you working at driving AI/ML implementation?

Want to stay abreast of data privacy and AI ethics requirements? Are you working hard to push predictive analytics to the limits?

With so much to keep on top of in such a rapidly changing technology space, collaboration is key to success. You don't need to struggle alone, network and share your struggles as well as your tips for success at CDAO Brisbane.

Discover how your peers have tackled the very same issues you face daily. Network with over 140 of your peers and hear from the leading professionals in your industry. Leverage this community of data and analytics enthusiasts to advance your strategy to the next level.

Download the Agenda to find out more

DOWNLOAD NOW!

Peter Dinham

Peter Dinham is a co-founder of iTWire and a 35-year veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

VENDOR NEWS & EVENTS

REVIEWS

Recent Comments