In what the bank and Kounta claim is a world-first, from Tuesday businesses will be able to use a single device to both take payments as well as access front-end point of sale and back-end processing systems, improving operational efficiency and their customers’ experience.
Businesses using Kounta on Albert can now accept payments, manage tables, take customer orders, split bills and update inventory levels at the same time, from the one device.
As well as offering transaction and POS functions, Kounta on Albert integrates with customer loyalty, accounting, inventory, rostering and payroll applications, with businesses no longer needing to use multiple devices to run their day-to-day operations.
“Partnering with Kounta to bring a POS app to Albert is another great example of the innovation we bring to clients to help them succeed.”
Nick Cloete, Kounta Founder, says he believes the integration of Kounta with Albert will see a new generation of businesses use cloud-based POS technology to manage their stores more efficiently.
“As it stands, existing legacy POS systems limit the movement of retail and hospitality staff. They have to complete orders and payments at static computer and EFTPOS payment stations – a system that's now extremely outdated and not suited to the modern customer.
“In contrast, businesses that adopt Kounta on Albert will have the freedom of completing transactions including checkout, table management and splitting bills on-the-go, as well as more easily managing stock levels. They’ll also have access to immediate business insights, reporting and assistance through our reconciliation function and CommBank’s Daily IQ service.”
Cloete said that because Kounta is cloud-based, the app can be accessed across different devices and locations.
“A business owner can access store figures and results in real time while sitting on the couch at home. And if internet connection is lost, Kounta will continue to operate and auto-update figures in the cloud once back online.”