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Thursday, 16 August 2018 13:11

Australia Post hails rollout of ‘smart’ POS system

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Australia Post is claiming an Australia-first with the installation of new advanced Point of Sale systems across 3600 post offices.

The company says the PoS system rollout — which will be implemented across the 3600 post offices by the end of August — will allow customers to pay with wearable and mobile devices, and provide better accessibility for those with vision and hearing impairments.

The new Verifone M400 PoS system features a larger display and touch screen, allowing for larger font-sizes and digital imagery, and Australia Post says the new devices can process the latest in payment technologies, including Apple Pay and Halo rings.

Australia Post general manager, Post Office Network, David McNamara, said the technology was an exciting new investment in digital services across Australia’s largest retail network.

“We considered all of our customers’ needs when designing the new PoS,” McNamara said.

“We have continuously embraced and adopted new technology throughout our 209 year history, making sure we are inclusive of all of our customers from those who are new to technology and those who want faster payment systems.

“The system includes the latest in payment hardware and software technology, improved usability for those with special needs, and reliability. It is designed for a host of future capabilities, including the ability to digitally sign on screen when collecting parcels and, registered letters.”

McNamara said customers had already taken advantage of the new payment methods, and with payment methods constantly evolving Australia Post would now be able to meet customers’ future demands and expectations.


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Peter Dinham

Peter Dinham - an iTWire treasure is a mentor and coach who volunteers also a writer and much valued founding partner of iTWire. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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