Friday, 15 January 2021 12:09

VoiceVibes gives Bigtincan a US$2 million vibe

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ASX-listed sales enablement vendor Bigtincan has acquired voice analytics specialist VoiceVibes.

Bigtincan has, through its BTC Mobility subsidiary in the US, paid US$2 million for VoiceVibes.

VoiceVibes technology provides automated coaching that helps people sound more natural and polished.

It will be added to Bigtincan's sales enablement automation system to offer automated coaching and sales guidance.

VoiceVibes' proprietary data set is claimed to be one of the largest in the world for measuring human perception of voice.

An independent study by Towson University (part of the University System of Maryland) found VoiceVibes successfully predicted 11 'vibes' (ways a human would perceive a voice) with at least 97% accuracy, and all 20 vibes with at least 90% accuracy.

VoiceVibes phone

"VoiceVibes' AI-powered coaching platform helps professionals make the best impression, every time they speak. By adding the patented VoiceVibes technology, Bigtincan expands our lead in AI for sales enablement and helps our customers train their sellers faster," said Bigtincan co-founder and CEO David Keane.

VoiceVibes CEO Debra Cancro said "Joining forces with Bigtincan at this stage enables us to accelerate the application of our patented AI technology and provide cutting-edge insights into sales coaching and training."

The VoiceVibes team is expected to join Bigtincan.


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Stephen Withers

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Stephen Withers is one of Australia¹s most experienced IT journalists, having begun his career in the days of 8-bit 'microcomputers'. He covers the gamut from gadgets to enterprise systems. In previous lives he has been an academic, a systems programmer, an IT support manager, and an online services manager. Stephen holds an honours degree in Management Sciences and a PhD in Industrial and Business Studies.

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