The Dubber (ASX:DUB) services have, for an initial period, been available in the network via an interim process which required the Cisco channel to liaise directly with Dubber to satisfy immediate requirement, but now Call Recording and Data Capture services for Cisco Webex Calling can be ordered by any of Cisco’s resellers globally directly from Cisco.
“We are very pleased to have Dubber call recording and data capture services orderable on the Cisco Global Price List as part of an integrated bundling for Cisco Webex Calling customers,” said Steve McGovern CEO, Dubber.
“This opens up Dubber’s services to all Cisco partners globally, where they can order Call Recording and other features as part of the Cisco Webex Calling sales process.
“Given the recent uptake in the requirement for fully featured cloud telephony services, we expect this to result in significant increases in global ordering and provisioning of services. We are currently seeing robust uptake across the USA, Canada and Europe, particularly in the health care and large financial services verticals.”
“Against the background of a generational shift to working from home, businesses and enterprises are now looking to Cisco Webex Calling for the solution to their immediate workforce requirements and long-term Business Continuity Planning (BCP) as they seek to replace legacy hardware-based telephony services with flexible, cloud based capability,” said Dubber.
“Call recording is a key requirement in this process and is now immediately available for any Cisco Webex Calling user.”