Wednesday, 06 May 2020 21:07

Dubber goes live on Cisco price list

Dubber CEO Steve McGovern Dubber CEO Steve McGovern

Listed Australian call recording vendor Dubber’s services are now available via the Cisco Global price list and order entry system (CCW).

The Dubber (ASX:DUB) services have, for an initial period, been available in the network via an interim process which required the Cisco channel to liaise directly with Dubber to satisfy immediate requirement, but now Call Recording and Data Capture services for Cisco Webex Calling can be ordered by any of Cisco’s resellers globally directly from Cisco.

“We are very pleased to have Dubber call recording and data capture services orderable on the Cisco Global Price List as part of an integrated bundling for Cisco Webex Calling customers,” said Steve McGovern CEO, Dubber.

“This opens up Dubber’s services to all Cisco partners globally, where they can order Call Recording and other features as part of the Cisco Webex Calling sales process.

“Given the recent uptake in the requirement for fully featured cloud telephony services, we expect this to result in significant increases in global ordering and provisioning of services. We are currently seeing robust uptake across the USA, Canada and Europe, particularly in the health care and large financial services verticals.”

“Against the background of a generational shift to working from home, businesses and enterprises are now looking to Cisco Webex Calling for the solution to their immediate workforce requirements and long-term Business Continuity Planning (BCP) as they seek to replace legacy hardware-based telephony services with flexible, cloud based capability,” said Dubber.

“Call recording is a key requirement in this process and is now immediately available for any Cisco Webex Calling user.”

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Peter Dinham - an iTWire treasure is a mentor and coach who volunteers also a writer and much valued founding partner of iTWire. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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