David Heath

David Heath

David Heath has had a long and varied career in the IT industry having worked as a Pre-sales Network Engineer (remember Novell NetWare?), General Manager of IT&T for the TV Shopping Network, as a Technical manager in the Biometrics industry, and as a Technical Trainer and Instructional Designer in the industrial control sector. In all aspects, security has been a driving focus. Throughout his career, David has sought to inform and educate people and has done that through his writings and in more formal educational environments.
Tuesday, 10 September 2019 17:08

Despite a promise, Microsoft never paid up

A few years ago, iTWire wrote about a reader who had issues with Windows 10 "stealing" his monthly data allocation. Microsoft promised to reimburse him. They never did.

Tuesday, 03 September 2019 14:20

Zendesk and the art of customer maintenance

According to Adrian McDermott, President of Product at Zendesk, the trouble-ticket is no longer enough to manage customer interactions.

Wednesday, 28 August 2019 11:43

CamScanner on Android contains malware

The free version of CamScanner on Android contains malware, remove it now.

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