Peter Dinham

Peter Dinham

Peter Dinham - retired and is a "volunteer" writer for iTWire. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

CRM outsourcers need to enhance their offerings to be able to take full advantage of the potential business opportunities in the retail sector, as forecasts predict an increase of 30 percent in the number of contact centre agents servicing the industry by 2016.

Friday, 19 August 2011 18:44

SmartTrans, China Mobile team up

Mobile solutions vendor, SmartTrans, has signed a binding agreement with China Mobile's CMPay e-commerce centre that will allow SmartTrans to collect payment from China Mobile customers.

Friday, 19 August 2011 18:13

FiniteIT launch new job search service

National technology recruitment firm, FiniteIT, has now transformed its website into a dynamic, fully functioning jobs board in its own right, which the company claims gives job seekers a whole new online experience.

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