Featured IT News

Saigon Technology named as top Agile software outsourcer in Vietnam

08 February 2023 in Development

Saigon Technology has been rated as the top software outsourcer in Vietnam by outsourcing ratings and information site outsourcing.com.

BioCatch chooses Australia for its Asia-Pacific headquarters

08 February 2023 in Strategy

Biometric intelligence and fraud prevention technology provider BioCatch has established an Australian headquarters in Melbourne as it expands operations across…

Microsoft brings AI to Bing and Edge

08 February 2023 in Business Software

Microsoft has debuted a new version of its Bing search engine using AI technology from OpenAI, along with an update…

ASI Solutions awarded HealthShare Victoria contract

08 February 2023 in Deals

Technology solutions to mid-market provider ASI Solutions has secured a contract with HealthShare Victoria (HSV) for the provision of mobile…

Teradata appoints Richard Petley as EVP, Go-to-Market, International

08 February 2023 in People Moves

Data platform provider Teradata has announced that Richard Petley has taken on a newly expanded role as EVP, International.

Sydney man to perform community service over Optus scam bid

08 February 2023 in Security

A Sydney man has been ordered to perform 100 hours of community service by the Sydney Downing Centre District Court…

.au direct boosts Australian domain registrations

07 February 2023 in Development

The number of domains in the overall .au namespace increased 22 percent to 4,160,209, according to auDA's latest quarterly report.

Optus expands Digital Thumbprint Program across regional Australia

07 February 2023 in Telecoms & NBN

Optus has announced an expansion to its Digital Thumbprint Program,, marking the 20th anniversary of Safer Internet Day today, and…

Wiz opens Sydney data centre

07 February 2023 in Strategy

Cloud security platform operator Wiz now has an Australian data centre, allowing it to serve clients that have particular data…

KPMG signs deal to acquire SAP specialist Think180

07 February 2023 in Deals

Professional services firm KPMG Australia has signed an agreement to acquire the business of Adelaide-headquartered SAP Asset, Work and Project…

Tablet, Chromebook shipments followed downward trend last year

07 February 2023 in Hardware

Global shipments of tablets and Chromebooks both fell last year, with the former dropping 3.3% year-on-year while the latter fell…

Top 10 OEMs' chip spending fell by 7.6% in 2022: Gartner

07 February 2023 in Hardware

Spending on semiconductors by the world's top 10 OEMs (original equipment manufacturers) fell by 7.6% year-on-year in 2022, the technology…

Google announces AI service Bard, competitor to ChatGPT

07 February 2023 in Business Intelligence

Search giant Google has announced a new experimental conversational AI service known as Bard which will be a competitor to…

Operator 5G revenue to reach US$625 billion by 2027, as 6G development shows promise: research

06 February 2023 in Strategy

Operators are forecast to generate US$625 billion from 5G services globally by 2027; rising from $310 billion in 2023, according…

FinTech Australia, FData ANZ call on ACCC to intervene in ING Bank CDR decision

06 February 2023 in Technology Regulation

The peak body for the Australian financial services, technology and innovation FinTech industry, FinTech Australia and FData ANZ, a not-for-profit…

Breaking IT News

i-PRO debuts scene change detection in its cameras

08 February 2023 in Home Tech

Professional security solutions for surveillance and public safety provider i-PRO will install an AI Scene Change Detection to its edge-based…

D-Link launches D-View 8 network management system for high-precision network and traffic monitoring

08 February 2023 in Networking

D-Link has launched its new D-View 8 network management system, coming in both a standard and enterprise edition. Both packages…

harisson.ai deploys Nvidia DGX A100 systems on Equinix

08 February 2023 in Data Centres

Clinician-led healthcare artificial intelligence and Nvidia Inception member harisson.ai has deployed eight Nvidia DGX A100 systems in an Equinix International…

Tyro Go now available in Telstra stores

08 February 2023 in Deals

Mobile Eftpos reader Tyro Go is now available in more than 300 Telstra stores and business technology centres.

Zoho adds UC and boosts collaboration tech

08 February 2023 in Business Software

SaaS provider Zoho has moved into the unified communications market with the new Zoho Trident, and has introduced additional capabilities…

FYI appoints David McKay as chief operating officer

07 February 2023 in People Moves

Document management and process automation for accountants specialist FYI has appointed David McKay as Chief Operating Officer (COO).

Yuima Nakazato and Epson make a case for digital textile printing at Paris Haute Couture Fashion Week

07 February 2023 in Print Solutions

Japanese fashion designer Yuima Nakazato has collaborated with computer printer and information and imaging-related equipment manufacturer Epson to incorporate digital…

AIATSIS taps Nutanix to digitise its archives

07 February 2023 in Enterprise Solutions

The Australian Institute of Aboriginal Torres Strait Islander Studies has tapped hybrid multicloud computing company Nutanix to digitise its collection…

BigCommerce expands Multi-Storefront (MSF) for merchants

07 February 2023 in Enterprise Solutions

Open SaaS ecommerce platform BigCommerce has announced Multi-Storefront previously only available for enterprise merchants, is now available as a self-service…

Nokia introduces new Wavence microwave solutions to ‘extend the reach’ of 5G deployments in urban and rural environments

07 February 2023 in Market

Nokia has announced the availability of the UBT-m XP, the latest addition to its award-winning Wavence product family designed to…

MG Motors to reveal new ZS long-range electric vehicle at Fully Charged Live

06 February 2023 in Automotive

Car manufacturer MG Motors will reveal its new ZS electric vehicle with a long range of 440km, alongside the first…

Zeller 'doubles addressable market' and takes on the big four with new financial services offering

06 February 2023 in Enterprise Solutions

Hitting a 30,000 customer milestone, Zeller launches a new transaction account, debit card and app, enabling any type of business…

 

Reviews

 

Opinion

 

Telecommunications

 

Popular News

Subscribe to Newsletter

*  Enter the security code shown:

WEBINARS ONLINE & ON-DEMAND

GUEST ARTICLES

VENDOR NEWS

Guest Opinion

Guest Interviews

Guest Reviews

Guest Research

Guest Research & Case Studies

Channel News

Comments

Wednesday, 30 June 2010 14:30

Queensland abandons IT shared services model

By
Queensland Premier Anna Bligh yesterday revealed the state would abandon its centralised IT shared services model as its exclusive structure for delivering IT services in the wake of the Queensland Health payroll disaster and damaging revelations of widespread problems in associated programs.

Queensland Premier Anna Bligh yesterday revealed the state would abandon its centralised IT shared services model as its exclusive structure for delivering IT services in the wake of the Queensland Health payroll disaster and damaging revelations of widespread problems in associated programs.

'The Queensland Government will abandon the one-size-fits all shared services model as the exclusive model for corporate services across the whole of Government,' Bligh said in a statement. 'The whole-of-government IT provider, CorpTech, will be overhauled to better match agency needs - this will include an assessment of which agencies are best served by their own technical services.'

 

Yesterday the state's Auditor-General Glenn Poole handed down a landmark report into the payroll debacle, as well as three other massive state government technology consolidation projects.

At the root of the Queensland Health payroll nightmare '” which has continued to dog Bligh's premiership due to a string of Health staff not being paid on time or sometimes at all over the past few months '” is the fact that CorpTech, Queensland Health and prime contractor IBM significantly underestimated the necessary scope of the project.

The report stated the project also had poor governance structures and had significantly blown its initial budget.


Three other major technology consolidation projects '” which respectively aimed to consolidate datacentre and network infrastructrue, build a centralised email and identity management system and build whole of government finance and HR platforms '” also suffered governance problems, and although they hadn't blown their budget, were drastically behind schedule and had changed 'direction, scope and methods of delivery' since inception.

A key player in delivering the platforms has been Qld shared IT services agency CITEC.

Two of the three projects were put in place after the state's Service Delivery and Performance Commission delivered a landmark report in 2006 '” named ICT Governance in the Queensland Government, with a third initiated in 2005.

Bligh said while the principles behind the shared services model worked for some agencies, the government recognised there was a place for larger agencies to remain independent in providing payroll and HR systems.

The Premier revealed PWC Partner Roger McComiskie would undertake a formal review of the shared services business model to be delivered by the end of September this year and presented to the director general of the Department of Premier and Cabinet.


Fixing Queensland Health
Queensland Health will persist in its efforts to remediate its larger payroll issues, but Health Minister Lucas revealed the department would also move to a localised payroll model over the next three months, in which 'hubs' will be setup to serve payroll serves around Queensland.

'What people on the ground, working in our hospitals and their unions have told me is that we need local information and local decision making when it comes to payroll - and we have listened to those concerns,' Mr Lucas said. 'This will mean a hire-to-retire service in each payroll hub and Queensland Health Corporate Services will be restructured to ensure local payroll systems are adequately supported.

In addition, the Premier said the experience of the Queensland Health payroll implementation had shown a one-size-fits-all approach to payroll across the Queensland Government should be abandoned and Corptech overhauled.

'Larger agencies with complex payroll requirements should be able to use the payroll system which suits them and smaller agencies should have the ability to cluster with similar agencies and utilise the one payroll system,' she said.

Queensland Health's use of Infor's WorkBrain rostering system will also be re-examined. 'Ernst & Young have been engaged by Queensland Health to provide a review of the most commonly deployed payroll and rostering solutions in the national and international healthcare sector,' said the Premier's statement.

'Over the next 3 months Queensland Health will work with Ernst & Young in consultation with staff and unions to confirm the most suitable roster and award interpreter configuration that delivers staff the payroll outcome they deserve as quickly as possible. This may involve reconfiguring the current application or introducing alternate solutions.'

'I apologise sincerely to every one of those Queensland Health employees and their families who have been affected by the recent payroll problems,' said Bligh.

Image credit: David Jackmanson, Creative Commons

Read 4866 times

Please join our community here and become a VIP.

Subscribe to ITWIRE UPDATE Newsletter here
JOIN our iTWireTV our YouTube Community here
BACK TO LATEST NEWS here




ENABLE HYBRID CLOUD & REDUCE NETWORK LATENCY WHITEPAPER

Hybrid cloud promises to bring together the best of both worlds enabling businesses to combine the scalability and cost-effectiveness of the cloud with the performance and control that you can get from your on-premise infrastructure.

Reducing WAN latency is one of the biggest issues with hybrid cloud performance. Taking advantage of compression and data deduplication can reduce your network latency.

Research firm, Markets and Markets, predicted that the hybrid cloud market size is expected to grow from US$38.27 billion in 2017 to US$97.64 billion by 2023.

Colocation facilities provide many of the benefits of having your servers in the cloud while still maintaining physical control of your systems.

Cloud adjacency provided by colocation facilities can enable you to leverage their low latency high bandwidth connections to the cloud as well as providing a solid connection back to your on-premises corporate network.


Download this white paper to find out what you need to know about enabling the hybrid cloud in your organisation.

DOWNLOAD NOW!

PROMOTE YOUR WEBINAR ON ITWIRE

It's all about Webinars.

Marketing budgets are now focused on Webinars combined with Lead Generation.

If you wish to promote a Webinar we recommend at least a 3 to 4 week campaign prior to your event.

The iTWire campaign will include extensive adverts on our News Site itwire.com and prominent Newsletter promotion https://itwire.com/itwire-update.html and Promotional News & Editorial. Plus a video interview of the key speaker on iTWire TV https://www.youtube.com/c/iTWireTV/videos which will be used in Promotional Posts on the iTWire Home Page.

Now we are coming out of Lockdown iTWire will be focussed to assisting with your webinars and campaigns and assistance via part payments and extended terms, a Webinar Business Booster Pack and other supportive programs. We can also create your adverts and written content plus coordinate your video interview.

We look forward to discussing your campaign goals with you. Please click the button below.

MORE INFO HERE!

BACK TO HOME PAGE
Share News tips for the iTWire Journalists? Your tip will be anonymous

Subscribe to Newsletter

*  Enter the security code shown:

WEBINARS ONLINE & ON-DEMAND

GUEST ARTICLES

VENDOR NEWS

Guest Opinion

Guest Interviews

Guest Reviews

Guest Research

Guest Research & Case Studies

Channel News

Comments