Pitney Bowes launched the Volly service in the US in early 2011 and said that Australia Post was the first national postal service to sign up to use it.
(Australia Post was pipped at the post by private enterprise. Digital Post Australia - a joint venture between Computershare, Salmat and US based company Zumbox Software - announced plans for a digital mailbox service in mid March).
Australia Post and Telstra have signed a memorandum of understanding that will enable Australia Post to offer Telstra customers access to their Telstra communication documents like account statements and bills via the Australia Post Digital MailBox and under which "Telstra will provide the capability to deliver more products and services through the Australia Post IT network, which will assist in the roll out of Australia Post's retail superstores across the country," Australia Post said.
Telstra will also "work with Australia Post towards an agreement for the Digital MailBox service to be hosted on Telstra's Australian based secure cloud computing platform (Telstra last year announced plans to invest $800m over five years in cloud computing infrastructure).
Telstra CEO David Thodey said: "Part of our digital customer strategy is to provide our customers with access to information through a variety of channels of their choice. The Australia Post Digital MailBox will extend this choice to complement our existing digital options such as our website, and mobile applications."
- Connect with service providers they have a relationship with – such as banks, utilities and government entities;
- Receive statements and bills, set reminders and make payments online, using any PC or mobile device, anywhere, anytime;
- Set up a personal digital vault into which they can upload and easily find important document.
For Businesses the system will offer:
- A secure digital delivery service to consumers as part of an integrated physical and digital marketing and communication platform;
- A hybrid product that will be better value for money than any other singular service.