Wednesday, 13 May 2020 12:06

Phone directory publisher cops warning from ACMA over ‘silent’ phone number publication

By

Phone directory publisher and digital marketer Localsearch Operations has been issued with a formal warning by Australia’s telecommunications regulator ACMA over its publication of an unlisted ‘silent’ number in one of its phone directories.

The formal warning issued on Wednesday follows an Australian Communications and Media Authority (ACMA) investigation which found that Localsearch breached the conditions of its use of the Integrated Public Number Database (IPND) under the Telecommunications Integrated Public Number Database Scheme 2017.

ACMA Chair Nerida O’Loughlin said companies must take appropriate care and ensure that they have robust processes to meet all their obligations under the IPND access rules.

“ACMA takes compliance with IPND access obligations very seriously, especially where a consumer’s privacy is impacted.

“Only listed numbers should appear in a phone number directory,” O’Loughlin said.

O’Loughlin said this is the first time the ACMA has handed down a formal warning over a breach of the IPND Scheme.

O’Loughlin said that as well as publishing the unlisted number, Localsearch failed to destroy the number and associated data within 10 business days of being notified it had changed from listed to unlisted, notify the ACMA, or give the affected consumer information about referring the matter to the Information Commissioner.

“In addition, while it did in time resolve the matter with the affected individual, it took longer than it should have.

“The ACMA issued Localsearch a formal warning as this has been Localsearch’s only breach of its authorisation in 11 years, and it resolved the matter to the affected individual’s satisfaction.”

Read 2536 times

Please join our community here and become a VIP.

Subscribe to ITWIRE UPDATE Newsletter here
JOIN our iTWireTV our YouTube Community here
BACK TO LATEST NEWS here

GET READY FOR XCONF AUSTRALIA 2022

Thoughtworks presents XConf Australia, back in-person in three cities, bringing together people who care deeply about software and its impact on the world.

In its fifth year, XConf is our annual technology event created by technologists for technologists.

Participate in a robust agenda of talks as local thought leaders and Thoughtworks technologists share first-hand experiences and exchange new ways to empower teams, deliver quality software and drive innovation for responsible tech.

Explore how at Thoughtworks, we are making tech better, together.

Tickets are now available and all proceeds will be donated to Indigitek, a not-for-profit organisation that aims to create technology employment pathways for First Nations Peoples.


Click the button below to register and get your ticket for the Melbourne, Sydney or Brisbane event

GET YOUR TICKET!

PROMOTE YOUR WEBINAR ON ITWIRE

It's all about Webinars.

Marketing budgets are now focused on Webinars combined with Lead Generation.

If you wish to promote a Webinar we recommend at least a 3 to 4 week campaign prior to your event.

The iTWire campaign will include extensive adverts on our News Site itwire.com and prominent Newsletter promotion https://itwire.com/itwire-update.html and Promotional News & Editorial. Plus a video interview of the key speaker on iTWire TV https://www.youtube.com/c/iTWireTV/videos which will be used in Promotional Posts on the iTWire Home Page.

Now we are coming out of Lockdown iTWire will be focussed to assisting with your webinars and campaigns and assistance via part payments and extended terms, a Webinar Business Booster Pack and other supportive programs. We can also create your adverts and written content plus coordinate your video interview.

We look forward to discussing your campaign goals with you. Please click the button below.

MORE INFO HERE!

BACK TO HOME PAGE
Staff Writers

Our Staff Writers and Guest Writers contribute content to iTWire each day and they are a valuable asset to the team. If you want to be a staff writer please contact us.

Share News tips for the iTWire Journalists? Your tip will be anonymous

WEBINARS ONLINE & ON-DEMAND

GUEST ARTICLES

VENDOR NEWS

Guest Opinion

Guest Interviews

Guest Reviews

Guest Research

Guest Research & Case Studies

Channel News

Comments