Monday, 07 May 2018 06:34

Govt to inquire into Telstra triple-zero outage

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The federal government will conduct an inquiry into the outage suffered by Telstra last week that led to problems with triple zero calls.

A spokesman for Communications Minister Mitch Fifield told the ABC that questions had begun to be asked about the outage.

The outage took place on Friday morning and was put down to a lightning strike by the telco.

By evening the same day, Telstra claimed that the situation was slowly returning to normal.

The spokesman said in a statement: "The Department of Communications is conducting the investigation into the network outage which impacted the delivery of calls to triple zero on the 4th of May.

"The Department will seek information from Telstra and assistance from the [Australian Communications and Media Authority] in the conduct of the investigation."

The cable damage also affected Telstra's mobile voice services in NSW, Queensland, Victoria and South Australia between 2.05am and 4.50am AEST on Friday.

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Sam Varghese

Sam Varghese has been writing for iTWire since 2006, a year after the site came into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.

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