Tuesday, 17 February 2015 22:58

VIDEOS: Dolby’s Conference Phone delivers 'in-person' audio quality


If you’ve ever been on a conference call, struggling to hear what’s being said by whom, Dolby’s Conference Phone (and BT MeetMe) is the answer.

Conference calls are a fact of business life, connecting co-workers, customers, prospects and more in calls that are meant to bring people together, but can often be a challenge in aural comprehension.

BT is British Telecom, a global telco that offers business-class services to its customers worldwide, and offers its BT MeetMe with Dolby Voice as an app on iOS and Android, used with a subscription to BT’s conference call service.

But if you want the people in the conference room to be talking on a device not only with built-in Dolby audio quality, there’s a new device to help you do just that: Dolby’s own Conference Phone, with both MeetMe and the Conference Phone also now integrating with Cisco WebEx and Microsoft Lync.

As the companies state, ‘BT MeetMe with Dolby Voice combines Dolby's nearly 50 years of audio expertise with BT's world-class communications capabilities to deliver exceptionally clear, natural, and productive meetings.’

What BT MeetMe with Dolby Voice does is to transform conference calls by delivering what Dolby and BT call ‘an in-person experience’, which assembled journalists were able to experience in a demonstration that I filmed and which you can see embedded below, along with a second video of a presentation that BT and Dolby executives made to its partner and resellers in Australia and Asia.

The first video below shows BT and Dolby’s presentation to its customers and partners - with more detail on the phone and the service below both videos.

The second video below shows BT and Dolby’s demonstration to journalists. I had to stop recording when I went out of the room so capture vision from one of the phone boxes being used to simulate street noise while letting participants hear clearly, so there’s a couple of spots where the video jumps from one scene to another, but you will clearly understand what is going on when seeing it.

As BT and Dolby explain, users of the service and hardware enjoy stunning audio quality, free from background noise.

They can also hear each person from a distinct virtual location so it is easy to identify who is speaking and to hear everyone on the call—even those with soft voices. This means that conversations flow more naturally, and everyone can contribute better.

As you might expect, BT boasts BT MeetMe with Dolby Voice will deliver ’significant cost savings over traditional audio conferencing services’, which is also because users can join conference calls over data networks, helping to lower transport and access fees.

You can use BT MeetMe with Dolby Voice virtually anywhere - from desktop computers, mobile devices and in meeting rooms using the Dolby Conference Phone.

Dolby’s Conference Phone unsurprisingly extends ‘the complete Dolby Voice experience’ and productivity to meeting rooms, providing ‘outstanding audio clarity and the ability to not only pick up all the voices in the room but also to separate and clearly present them to remote participants.’

Dolby’s Conference Phone can be used for traditional IP telephony calls as well, and is now available worldwide.

Andrew Border, VP and GM of Dolby Labs’ Communications Business Group said: ”The Dolby Conference Phone revolutionises the way people communicate and collaborate. Because everyone hears clearly and feels like they are in the same room, participation increases and calls are more effective."

Carlos Zamora, Global VP, BT Conferencing, said: "Audio quality has a tremendous effect on the productivity of meetings. With BT MeetMe with Dolby Voice now integrated with BT One Collaborate for Cisco WebEx and BT One for Microsoft Lync, end users will gain substantial new benefits from the industry's most popular collaboration platforms. We are proud to announce today that customers across Asia-Pacific and Africa are also now able to enjoy the full benefits of this great technology."

One of BT and Dolby’s customers is WANDisco, a provider of ‘continuous-availability software for global enterprises to meet the challenges of Big Data’.

Its CEO, David Richards said: "We recently deployed BT MeetMe with Dolby Voice and the Dolby Conference Phone across several of our worldwide offices. The experience has been excellent.

“The clarity and quality of the audio makes a huge difference in our ability to work together. As a result we have moved our senior management meetings, which include attendees from the UK, US, and Australia, to BT MeetMe with Dolby Voice.

The combination of the service and the phone really makes it feel like everyone is in the same room. You forget you are on a conference call. We plan to expand our use of the service and deploy the phone in more rooms in the coming months."


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Alex Zaharov-Reutt

One of Australia’s best-known technology journalists and consumer tech experts, Alex has appeared in his capacity as technology expert on all of Australia’s free-to-air and pay TV networks on all the major news and current affairs programs, on commercial and public radio, and technology, lifestyle and reality TV shows. Visit Alex at Twitter here.



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