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Monday, 29 September 2014 18:07

Australian e-commerce firm eWAY makes big Asia play Featured

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Aussie ecommerce merchant eWAY is aiming for a big splash in Asia, today expanding its services to Singapore, Hong Kong and Malaysia.

Described as Australia’s leading e-commerce merchant and payment solutions platform, until now eWAY has  processed more than 110 million transactions worth $15 billion for over 16,000 active businesses, and looks set to ramp this up across Asia.

The platform, which integrates with over 350 e-commerce shopping cart platforms, will now support business operating across Australia, New Zealand, the United Kingdom, Singapore, Hong Kong, and Malaysia. The company will also leverage its global relationship with accounting software provider Netsuite for online payments within large enterprises.

The company's CEO Matt Bullock told iTWire the move had been one he'd been wanting to make for "many many years."

"The potential is huge for Australian businesses to move into the Asian market," Bullock said.

“E-commerce in Asia is growing at a phenomenal rate, and merchants need better options. Everyone is looking for convenience, self service or a person to help them through the process for online commerce, depending on their needs. eWAY provides all these options and more for merchants.

“We’ve been around since 1998 so we have the experience and the track record to help businesses of all sizes. Some of the established payments players in Singapore, Hong Kong and Malaysia have been crippled by process. They’re too slow for agile, fast-moving businesses.

“On the flip side, we’ve geared our business towards efficiency, and customer service. We have 24/7/365 support, live chat, and email support globally. We’re a true partner to the merchants that choose our platform, and we’re thrilled to be able to expand into new markets with them.

“We’re excited to launch eWAY in Singapore, Hong Kong and Malaysia today, a decision made easy because of the merchant demand for our platform. We have both Australian businesses expanding into Asia, and Asian entrepreneurs, begging us to bring our service to the market here.

“Singapore, Hong Kong, and Malaysia have sophisticated retail markets with savvy shoppers and we anticipate a rapid adoption of our facilities, as merchants and consumers move to the convenience of shopping online as a supplement to traditional brick and mortar shopping.

“eWAY is the best solution for ambitious businesses that want to grow throughout Asia Pacific.

“What sets us apart is our strength in security and fraud protection as well as our ‘follow-the-sun’ approach to customer support, which means eWAY merchants are guaranteed 24/7 phone, LiveChat, email support, as well as developer integration support.

“There are no setup fees, monthly fees, surprise charges, or card storage fees with eWAY. We want to help businesses succeed with a powerful but cost-effective way to accept payments.

“Whether you get 10 visitors a day or 10 million, eWAY just works,” he said.

eWay was founded in 1998 For more information check out the company's website.

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