Home Industry Strategy Aus Post opts for Pitney Bowes' Volly to power Digital Mailbox
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Aus Post opts for Pitney Bowes' Volly to power Digital Mailbox

  • 05 April 2012
  • Written by 
  • Published in Strategy
Pitney Bowes has revealed that its Volly digital mailbox system has been chosen by Australia Post to power its Digital Mailbox service announced last month: a possibility suggested by iTWire back in August 2011.

Pitney Bowes said: "Under the agreement, signed earlier this month, Pitney Bowes will provide Australia Post with the software, technology and mailer-integration infrastructure to begin secure, digital delivery of content from business mailers in the Commonwealth.

"When the Australia Post Digital Mailbox launches, mailers will be able to send mail in either digital or physical form to those consumers who opt-in to the service."

In August 2011, in response to suggestions by shadow communications spokesman, Malcolm Turnbull, that the government offer every citizen a free 'electronic pigeon hole' as permanent email address for the receipt of government documents," iTWire wrote:  "This is pretty much the same concept that is being made a reality in the US by Pitney Bowes...The Pitney Bowes service, Volly, being introduced by its Pitney Bowes Business Insights division (PBBI), is however broader in scope and targeted at the private sector as well as government. It is designed to be the electronic equivalent of the traditional mailbox and is due for launch later this year."

Pitney Bowes says that Australia Post will be the first national postal service to incorporate Volly into its digital offerings.

It says: "The Volly secure digital delivery service was announced to mailers in the United States in early 2011. Since then, more than forty large mailers in the US have signed up to offer the service, representing thousands of consumer brands and billions of pieces of mail."

Pitney Bowes expects to make Volly available to consumers in the US later in 2012. "Using the Volly secure digital delivery service, consumers will be able to receive, view, organise, manage, pay and store bills, statements and other content from the companies they do business with," it said.

"The Volly service consolidates this information from multiple providers, reducing the consumer's need to visit multiple websites or send physical checks through the mail."

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