Home Industry Deals Kaseya appoints Ricoh as first platinum partner

Cloud-based IT management and security software company Kaseya has announced that Ricoh has been named the company’s platinum partner in Australia.

As Kaseya’s first and at this stage only platinum partner in Australia, Ricoh will offer Kaseya products to its 18,000 plus customer base to meet their increased demand for cloud-based IT management services. Ricoh, best known as printing and imaging company, has made a strong push into IT services in recent years.

Offered as both cloud and on-premise software, Kaseya s enables managed service providers (MSPs) and mid-sized enterprises to centrally manage cloud-based  IT infrastructures.

“The appointment of Ricoh Australia as our Platinum Partner is an integral part of our overarching partner strategy for 2015,” said Kellie Hackney, Asia Pacific sales director for Kaseya.

“Kaseya has been working with Ricoh for approximately five years and we share a strong footprint of customers. Our longstanding relationship with Ricoh has made it the natural choice as our inaugural platinum partner. She said the partnership will allow Ricoh and Kaseya to work in unison to deliver support to Ricoh’s client base, and to effectively customise Kaseya solutions to fit individual business needs.

“We’ve been working with Kaseya for many years and have benefited from an extremely close relationship,” said Alan Burt, CTO for Ricoh Australia.

“This partnership will increase the efficiency of our company in the region. I am confident that this will help us to continue our business growth and enable more companies to take advantage of the value delivered by Kaseya.”


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Graeme Philipson

Graeme Philipson is senior associate editor at iTWire and editor of sister publication CommsWire. He is also founder and Research Director of Connection Research, a market research and analysis firm specialising in the convergence of sustainable, digital and environmental technologies. He has been in the high tech industry for more than 30 years, most of that time as a market researcher, analyst and journalist. He was founding editor of MIS magazine, and is a former editor of Computerworld Australia. He was a research director for Gartner Asia Pacific and research manager for the Yankee Group Australia. He was a long time IT columnist in The Age and The Sydney Morning Herald, and is a recipient of the Kester Award for lifetime achievement in IT journalism.


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