In a statement, the CBA said ATMs — apart from cardless cash and cardless deposits — EFTPOS merchant services, debit and credit cards were all working.
Affected services included some debit card payments, CommBank app and NetBank payments, BPAY services including PAY-ID payments, cardless cash and cardless deposits, some in-branch services, some call centre services and processing of some CommBiz payments.
The bank said: "Naturally this issue is causing a higher than normal volume of calls into our call centres, which means there are longer wait times.
Lunch for me and my 3 kids curtesy of #McDonald’s Monopoly and the $2 I could access in my account. #CommonwealthBank I’m very angry, frustrated and we are still hungry. Hurry up and fix the issue. When I get home I’m changing banks. pic.twitter.com/kVuANmgf31— Natarsha Bowley (@NatashaBowley) October 17, 2019
"We will also continue to provide updates here and on our Facebook and Twitter pages."
The latest update at 5.30pm AEST indicated that the problems had not yet been resolved.
Stuff happens from time to time HOWEVER this is people’s money...AKA dinner, petrol, paying people....It’s pretty slack and this might be the final nail in your well overdue coffin. #byecommonwealthbank #commonwealthbank— OLLIE (@OllieGrimmy) October 17, 2019
The bank suffered an outage in August last year, with payments on the bank's NetBank and mobile app not working.