Thursday, 20 August 2020 11:01

WEBINAR INVITE: A traffic analysis view of Covid-19’s impact on the branch office workforce

By Sinefa

We all know from first-hand experience that the pandemic emptied offices across the world and shifted works to home offices. But sometimes it’s just an interesting exercise to see that kind of change through a different data set.

At Sinefa, over 650 customers have deployed our Digital Experience Monitoring (DEM) solutions in their offices, cloud VPCs, and data centers across 45 or so countries, and our conservative count is that at any given time period (in normal times) we were seeing 600K+ end users via DPI traffic analysis through our hardware and software probes. So, with a data-driven lens on how the pandemic emptied out offices, and thought it would be interesting to share what we have found.

Before the storm hits

Six months ago, branch offices were buzzing with activity. The data set we’re drawing from is traffic detected for Office 365 from an anonymized sample of real customer branch locations in the U.S., monitored via Sinefa probes that then send metadata to our cloud back-end.

You can see in Figure 1 and 2 that January and February are fairly consistent. We’re detecting 24 locations with live traffic, hosting nearly 2200 users. February begins to show some drop off, going from 81M to 66M transactions, a 20% decrease.

Sinifa 1

Figure 1: January, 2020

Sinefa 2

Figure 2: February, 2020

It begins

We start to see some more movement downward in March (Figure 3). 24 locations are still active, but the user base has dropped by 20% since January, with traffic levels and transactions dropping by roughly 60% from January to March.

The pandemic is hitting, and offices are starting to empty out.

Sinefa 3

Figure 3: March, 2020

The cliff

April is where we observe the dramatic change though, as demonstrated by Figure 4. Only 15 locations are detecting traffic, meaning that 9 locations are essentially empty. Traffic has dropped by 97% and transactions by 96%.

There is little change in May, as seen in Figure 5. Branch office activity has fallen off a cliff.

Sinefa 4

Figure 4: April, 2020

Sinefa 5

Figure 5: May, 2020

A small-scale return?

In the last 30 days, we’re seeing very early indicators of movement back into offices, as seen in Figure 6. 23 of 24 locations have traffic activity, though the population across those offices is still small, and traffic and transactions are barely above the March and April levels. This incremental change could be explained by core or essential personnel returning to offices.

Sinefa 6

Figure 6: Previous 30 days, as of late June, 2020

It’s a new normal, so think holistically about monitoring

Every indication across the industry tells us that a much higher level of remote work will stay in place for quite some time, and that branches will open slowly. We’ll be monitoring and sharing updates over time. In the meantime, you should be thinking about shifting monitoring investments to support remote workers with holistic insights into the service delivery chain between your users and their business-critical applications, including their endpoint devices, WIFI, local networks, Internet and SaaS or other apps. It’s also important, given the longer-term trends towards SD-WAN, to ensure that you have an integrated approach to endpoints, branches, data centers and cloud instances, so you have the same levels of visibility across internal and external/Internet/cloud factors no matter where users are sitting.

sinefa 300x250

To explore what it means to have a holistic approach to DEM that gives you internal and external visibility from home or corporate offices, data centers and VPCs, Sinefa’s Founder and CTO Chris Siakos will be joined by VP of Marketing Alex Henthorn-Iwane to discuss.

            Title: Holistic Monitoring for Remote Worker and Branch Offices

            Date: Wednesday August 26, 2020

            Time: 10 am AEST

Register now.


Subscribe to ITWIRE UPDATE Newsletter here

Now’s the Time for 400G Migration

The optical fibre community is anxiously awaiting the benefits that 400G capacity per wavelength will bring to existing and future fibre optic networks.

Nearly every business wants to leverage the latest in digital offerings to remain competitive in their respective markets and to provide support for fast and ever-increasing demands for data capacity. 400G is the answer.

Initial challenges are associated with supporting such project and upgrades to fulfil the promise of higher-capacity transport.

The foundation of optical networking infrastructure includes coherent optical transceivers and digital signal processing (DSP), mux/demux, ROADM, and optical amplifiers, all of which must be able to support 400G capacity.

With today’s proprietary power-hungry and high cost transceivers and DSP, how is migration to 400G networks going to be a viable option?

PacketLight's next-generation standardised solutions may be the answer. Click below to read the full article.


WEBINAR PROMOTION ON ITWIRE: It's all about webinars

These days our customers Advertising & Marketing campaigns are mainly focussed on webinars.

If you wish to promote a Webinar we recommend at least a 2 week campaign prior to your event.

The iTWire campaign will include extensive adverts on our News Site and prominent Newsletter promotion and Promotional News & Editorial.

This coupled with the new capabilities 5G brings opens up huge opportunities for both network operators and enterprise organisations.

We have a Webinar Business Booster Pack and other supportive programs.

We look forward to discussing your campaign goals with you.


Share News tips for the iTWire Journalists? Your tip will be anonymous




Guest Opinion

Guest Interviews

Guest Reviews

Guest Research

Guest Research & Case Studies

Channel News