iTWire

The Australian Labor Party's plans for a service guarantee for those who use Australia's national broadband network, the NBN, is of little use as it does not tackle the systemic issues dogging the network or improve the customer experience, the Australian Greens claim.

The Telecommunications Industry Ombudsman has been quick to put the telecoms industry on notice it will take into account the new industry standards mandated by the Australian Communications and Media Authority for consumers transitioning to the NBN, when considering disputes.

The Australian Labor Party has pledged to deliver a better experience for consumers of Australia's national broadband network, the NBN, with a plan for an NBN Service Guarantee that sets standards for fixing faults, installations and missed appointments.

Telecommunications consumer interest lobby group Australian Communications Consumer Action Network says new industry standards to help consumers make a smooth transition to Australia's national broadband network, the NBN, will go some way to reducing problems, raised with it by consumers frustrated by their transition experiences.

The Australian Communications and Media Authority has released two industry standards that it says will help consumers make a smooth transition to the country's national broadband network, the NBN.

Ninety-seven open-source developers have threatened to move their projects from the source code repository GitHub, which is now owned by Microsoft, unless the software behemoth ends its contract with the US Immigration and Customs Enforcement.