Thursday, 12 November 2020 12:16

Ring Video Doorbell recalled

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The ACCC has issued a recall notice for the second-generation Ring Video Doorbell.

The problem with the Ring Video Doorbell (2nd Generation) is that if the wrong screws are used to attach the doorbell to its mounting bracket, there is a risk of the screws damaging the battery.

If that happens, the result could be fire or serious injury, according to the ACCC.

The doorbell was sold between 3 June and 7 September 2020.

Owners who have yet to install the device should download the new user guide before proceeding.

The instructions in the Ring app have also been updated.

Owners who have incorrectly installed the doorbell by using screws other than the supplied security screws to attach it to the mounting bracket should call Ring on 1300 205 983 or 02 8294 9169.

All known customers have already been contacted by Ring.


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Stephen Withers

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Stephen Withers is one of Australia¹s most experienced IT journalists, having begun his career in the days of 8-bit 'microcomputers'. He covers the gamut from gadgets to enterprise systems. In previous lives he has been an academic, a systems programmer, an IT support manager, and an online services manager. Stephen holds an honours degree in Management Sciences and a PhD in Industrial and Business Studies.

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