It also found that nearly half of those surveyed (49%) were inclined to use online Telehealth services in future.
ABS head of Household Surveys, David Zago, said the latest Household Impacts of COVID-19 Survey, conducted from 13 to 23 November, showed the pandemic was helping Australians become more comfortable with online alternatives.
“Women (42%) were more likely than men (25%) to report a preference to shop more online since the start of the COVID-19 pandemic – as were people in Victoria (43%) and New South Wales (35% compared with the rest of Australia (26%)," he said.
“Almost one in six Australians (18%) used a Telehealth service in November. Women (23%) were more likely than men (12%) to have used Telehealth services, as were people with disability (30%) and people with a long-term health condition (27%).”
The reasons cited for using Telehealth were convenience (78%), saving time (52%) and not needing to travel (50%).
ABS said the survey also followed up on the effect the pandemic had had on emotional and mental well-being, repeating questions asked in August when Victoria was at the peak of its second wave and nationwide restrictions were in place.
“In November, fewer Australians reported feelings that had an adverse impact on their emotional and mental well-being than in August," Zago said.
“The most notable changes were in, at least some of the time, feeling restless or fidgety (24% in November compared to 41% in August), nervous (30% in November compared to 46% in August) or that everything was an effort (26% in November compared to 41% in August).”