Monday, 14 December 2020 12:36

Australians inclined to do more shopping online after COVID-19: ABS

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Australians inclined to do more shopping online after COVID-19: ABS Image by Наркологическая Клиника from Pixabay

About a third of Australians (33%) say they will shop more online than they used to before the coronavirus pandemic, the Australian Bureau of Statistics says, citing data it collected in November and released on Monday.

It also found that nearly half of those surveyed (49%) were inclined to use online Telehealth services in future.

ABS head of Household Surveys, David Zago, said the latest Household Impacts of COVID-19 Survey, conducted from 13 to 23 November, showed the pandemic was helping Australians become more comfortable with online alternatives.

“Women (42%) were more likely than men (25%) to report a preference to shop more online since the start of the COVID-19 pandemic – as were people in Victoria (43%) and New South Wales (35% compared with the rest of Australia (26%)," he said.

Zago said the survey also followed up on the use of Telehealth services for medical appointments.

“Almost one in six Australians (18%) used a Telehealth service in November. Women (23%) were more likely than men (12%) to have used Telehealth services, as were people with disability (30%) and people with a long-term health condition (27%).”

The reasons cited for using Telehealth were convenience (78%), saving time (52%) and not needing to travel (50%).

ABS said the survey also followed up on the effect the pandemic had had on emotional and mental well-being, repeating questions asked in August when Victoria was at the peak of its second wave and nationwide restrictions were in place.

“In November, fewer Australians reported feelings that had an adverse impact on their emotional and mental well-being than in August," Zago said.

“The most notable changes were in, at least some of the time, feeling restless or fidgety (24% in November compared to 41% in August), nervous (30% in November compared to 46% in August) or that everything was an effort (26% in November compared to 41% in August).”


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Sam Varghese

Sam Varghese has been writing for iTWire since 2006, a year after the site came into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.

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