Wednesday, 21 October 2020 18:53

Electronic prescriptions replace paper prescriptions for Sydney residents

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Sydney residents now have access to electronic prescriptions with the rollout of prescription software by the national digital health services and systems provider Digital Health Agency.

Access to the electronic prescriptions by Sydney’s five million residents includes communities from Hornsby Shire in the north, to the city of Campbelltown in the south and the city of Penrith in the west, and follows the roll-out across all of Victoria in September.

If a patient wants an electronic prescription from their doctor, rather than a paper prescription, the doctor selects this option in their software when creating the prescription and the patient will immediately receive an SMS or email, which is then sent by the patient, or taken to their preferred pharmacy.

The SMS or email contains a QR code ‘token’ that unlocks the electronic prescription from a secure, encrypted electronic prescription delivery service. Once scanned, the token allows the pharmacist to view the prescription and dispense the medicine.

Australian Digital Health Agency CEO Amanda Cattermole said, “There has been significant uptake of electronic prescriptions since they were first made available in May, since then, nearly 400,000 electronic prescriptions have been received by patients.”

Western Sydney pharmacy owner and NSW Pharmacy Guild and National Councillor Catherine Bronger said, “Community pharmacies across Sydney have been working to upgrade their dispensing software and review their in-pharmacy workflow to get ready for electronic prescriptions.

Digital Health Agency says electronic prescriptions are an alternative to paper prescriptions and people should check if their preferred pharmacy is ready to dispense electronic prescriptions before requesting an electronic prescription from their doctor.


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Peter Dinham

Peter Dinham - an iTWire treasure is a mentor and coach who volunteers also a writer and much valued founding partner of iTWire. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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