Known as HICAPS Go, the app has launched in Melbourne. It leverages the current NAB-owned HICAPS payment/claiming terminal system.
“We have re-imagined the user experience for a digital age and built an Uber equivalent for Australia’s healthcare ecosystem,” NAB chief operating officer Antony Cahill said.
“Through HICAPS Go, consumers get a better experience, more transparency in the cost process, added flexibility which helps improve the trust between them, their practitioner and their health fund.
A statement from NAB said HICAPS Go had more than 400 practitioners on board the platform – with a focus on physiotherapists, chiropractors, myotherapists and osteopaths across the greater Melbourne area – and was compatible for customers who had private health cover with Medibank and AHM.
More practitioners and health funds will be added as HICAPS Go is rolled out across Australia in the next 12 months.