Featured IT News

Australian aged care provider Regis hit by Windows Maze ransomware

04 August 2020 in Security

Publicly-listed aged care provider Regis Healthcare has been hit by a gang using the Windows Maze ransomware, the company says…

TCL releases first self-branded smartphones in Australian market

04 August 2020 in Mobility

A little under four months since it announced the forthcoming launch of its first lot of self-branded smartphones, TCL Communication,…

Telstra hit by denial of service attack, eastern states affected

02 August 2020 in Telecoms & NBN

Australia's eastern states have been hit by an outage on Sunday morning after the country's biggest telecommunications provider Telstra was…

Big US travel management firm CWT pays out US$4.5m to ransomware gang

02 August 2020 in Security

A big US travel management company CWT was hit by ransomware and agreed to pay a ransom to the cyber…

WastedLocker is customised crypto-ransomware, says Kaspersky researcher

01 August 2020 in Security

There has been a marked increase in use of the crypto-ransomware WastedLocker in the first six months of 2020, the…

Ericsson has flat second quarter despite nearly 100 5G deals

01 August 2020 in Business Telecommunications

Clinching 99 commercial 5G agreements or contracts with unique operators appears to have done little for the bottom line of…

COVID-19 had no impact on Australian reported data breaches in first half

01 August 2020 in Security

The number of data breaches reported to the Office of the Australian Information Commissioner in the first half of the…

Huawei keeps top position in China 2Q smartphone shipments too

01 August 2020 in Mobility

Much as it did in global shipments for the second quarter, Chinese telecommunications equipment vendor Huawei Technologies has done likewise…

Optus launches 5G in home for wholesale partners

31 July 2020 in Home Tech

Optus has announced it is rolling out to its wholesale post-paid partners the ability to enable and purchase services from…

Macquarie Telecom, Supagas ink deal on network upgrade

31 July 2020 in Business Telecommunications

Telecommunications and data centre provider Macquarie Telecom has secured a deal with Australian gas supplier Supagas, to provide VoIP, SD-WAN,…

Digital platforms face $10m fines if no news content deals negotiated

31 July 2020 in Technology Regulation

It looks like the days of freeloading for American digital platforms will end when the clock strikes midnight on 31…

Huawei obsession will cause serious damage to US semiconductor industry: expert

31 July 2020 in Government Tech Policy

The US obsession with Chinese telecommunications equipment vendor Huawei Technologies may be well-intentioned, but could end up seriously harming the…

Despite US actions, Huawei overtakes Samsung to top smartphone shipments in 2Q2020

31 July 2020 in Mobility

Despite the US taking steps to try and curtail its business, Chinese telecommunications equipment vendor Huawei Technologies has overtaken South…

Security professionals ‘lack’ necessary tools to detect security threats, survey finds

30 July 2020 in Security

A high percentage of security professionals lack the tools to detect known security threats and many say they are still…

CIA-backed group claims China hacked into Vatican

30 July 2020 in Security

A threat group sponsored by China allegedly hacked into the Vatican, the Catholic Diocese of Hong Kong and a number…

Equation Group is alive and kicking and active in Russia: Group-IB report

30 July 2020 in Security

After what seems like an eternity, a security company has dared to mention the unmentionable: the US does have advanced…

Nvidia sets 16 MLPerf records

30 July 2020 in Enterprise Solutions

GPU maker Nvidia has dominated the commercially-available categories in the MLPerf Training v0.7 benchmark results.

Telco Call centres hit hard by COVID-19, impacts phone, Internet consumers

29 July 2020 in Telecoms & NBN

The first four months of the COVID-19 pandemic saw Australian telco call centres affected by global lockdowns leading to consumers…

Breaking IT News

Google announces Pixel 4a smartphone for some countries

04 August 2020 in Mobility

Despite sales of its Pixel smartphone range that have been quite depressing, search behemoth Google is releasing another device in…

Verghese Jacob joins DCI Data Centers as new CTO

03 August 2020 in People Moves

Data centres service provider DCI Data Centers has appointed Verghese Jacob as Chief Technology Officer and member of its executive…

DTA's style guide: why not buy a book instead?

03 August 2020 in Open Sauce

So now we know why the Digital Transformation Agency has not been able to meet many of its work targets:…

Riverbed regional role for Milionis

03 August 2020 in People Moves

Network and application performance vendor Riverbed has promoted John Milionis to the role of head of channel for the APJ…

ACCC warns over 150,000 vehicles with faulty Takata airbags still in use

03 August 2020 in Automotive

About 155,000 vehicles with defective Takata airbags are still running on Australian roads, the Australian Completion and Consumer Commission has…

Balcombe's the new boss at NTT ANZ

03 August 2020 in People Moves

Technology services company NTT has appointed Tania Balcombe as its chief executive officer for Australia and New Zealand.

Battery veteran working with Seoul firm to develop new safer li-ion unit

03 August 2020 in Automotive

South Korea's first and largest energy, chemical and battery company SK Innovation has teamed up with the co-inventor of the…

Fletcher claims 5G misinformation being spread by state actors

03 August 2020 in Open Sauce

One of the weirdest conspiracy theories to ever emerge in Australia has as its sponsor the Communications Minister Paul Fletcher.…

Lithium-ion battery maker comes under attack from NetWalker ransomware

03 August 2020 in Security

A gang of malicious attackers appears to have used the Windows NetWalker ransomware to stage a raid on the infrastructure…

Criminals use Windows Maze ransomware to attack Indian highways authority

03 August 2020 in Security

Cyber criminals have used the Maze ransomware that can be used to attack Windows systems to hit the infrastructure of…

Blogger Krebs wrongly accuses man of Twitter hack, gets doxxed himself this time

02 August 2020 in Open Sauce

Security blogger Brian Krebs appears to have destroyed what little reputation he has as a journalist, after being again caught…

Webinar Invite: Innovating with Zebra in a Time of Change

01 August 2020 in Strategy

Discover how you can proactively manage your workplace to keep employees safe, avoid shutdowns and ensure compliance.

FortressIQ, Signavio partner on process intelligence services delivery

31 July 2020 in Market

Automation platform provider FortressIQ has formed a strategic partnership with business transformation solutions company Signavio to deliver process intelligence services…

Google, Facebook caught on the hop as Frydenberg strikes

31 July 2020 in Open Sauce

For once, both Google and Facebook have been neatly shafted by the man who holds the country's purse strings: Treasurer…

Uighur protesters insist Apple take steps to protect free speech

31 July 2020 in Apps

Protesters have rallied in numbers outside the Apple Store in Washington DC, demanding that the company take steps to protect…

Email security vendor Mimecast acquires Chicago firm MessageControl

31 July 2020 in Security

Email and data security vendor Mimecast has acquired messaging security provider eTorch which operates as MessageControl for an undisclosed sum.

NextDC opens P2 data centre in Perth

31 July 2020 in Data Centres

Data centre operator NextDC has formally opened its new P2 data centre in Perth.

Rowland opts out of NBN future commentary, Fletcher ignores request

31 July 2020 in Open Sauce

As part of our series on the future of the NBN, iTWire had hoped to round off things with the…

Indonesia's XL Axiata picks Ericsson to provide 5G-ready cloud core tech

31 July 2020 in Mobility

Indonesian mobile service provider XL Axiata has chosen Swedish telecommunications provider Ericsson to deploy a 5G-ready cloud core technology solution…

Eclypsium researchers find hole in Linux bootloader GRUB2

31 July 2020 in Security

Researchers at security firm Eclypsium have discovered a means whereby malicious code can be inserted during the boot-up process on…

ACCC loses pre-payment case appeal against TPG

31 July 2020 in Telecoms & NBN

The Australian consumer watchdog has lost an appeal against a pre-payment scheme being used by telecommunications provider TPG Telecom, with…


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Wednesday, 01 July 2020 09:11

Australian office workers lack confidence employers have a post-pandemic plan


Electronic signature platform, DocuSign, today launched its newest research, identifying only 20% of Australian office workers strongly agree their employers have a plan in place as we approach a post-COVID-19 future.

DocuSign released research today titled "The Rise of the Home Enterprise: Lessons from Australia’s Office Workers”, outlining how COVID-19 has changed attitudes toward the future of work and what businesses can do to meet employees' newfound expectations and needs.

The research found a resounding positive opinion that remote work is the future norm and now is the time for their employers to envisage a better way of working. 80% of respondents believe the COVID-19 lockdown period shows working from home is possible for a majority of jobs. 85% say new styles of working have a positive impact on business operations. 71% would use this period to redefine how they work in the future.

Yet, despite Australian office workers seeing a positive, the research also found only 20% of respondents strongly agreed their employers were actually prepared for a new way of working.

DocuSign's research reveals changes in employee attitudes have created an opportunity, right now, for businesses to define a better future of work for all staff.

“The scale and immediacy of change created by COVID-19 is disrupting the very idea of how work is done in Australia,” said Brad Newton, Vice President & General Manager, DocuSign Asia Pacific.

“This provides businesses with the opportunity to enable their employees to return to a better way of working, rather than the way they worked before. That means several things. Firstly, understanding that every employee has unique circumstances that impact their roles differently, secondly, adopting digital and cloud solutions to enable flexible, paperless, remote working and thirdly, defining the policies and processes of work in partnership with your staff – not mandating them.”

DocuSign recommends Australian employers investigate these options:

  1. Evaluate the necessity of your traditional office and the equipment it provides. Australian office workers miss having access to office equipment (44%) more than having a dedicated space of their own to work in (34%). And, as more digital tools become available to enable paperless remote working, the office may become the last refuge of printers, scanners, and other similar technology. Considered alongside the finding that Australian office workers are significantly more affected by missing their colleagues in terms of team camaraderie or social life, businesses must decide the role an office will play going forward. If it's just a safe haven for clunky technologies, it may be time to cut the cord and move on to a digital-first, flexible working model that ditches the office and prioritises alternate ways to work together.
  2. Foster a culture of trust supporting the idea employees don’t need to be in the office to complete their work. When asked what working habits they wanted to continue post-COVID-19 top of the list is the ability to work from home when required, alongside strong trust in employees to complete work remotely (44%). Business leaders must establish a culture that trusts employees to consistently complete their work, despite not being in the office or working standard daytime hours.
  3. Provide engaging tools that empower productivity from home. Despite 80% of Australian office workers saying that they are working as hard, or harder, at home than they would in the office, they are not necessarily being more productive. 49% say they are more productive working from home, while one in six workers (17%) strongly disagree. To ensure employees remain productive businesses must focus on enabling smarter working practices and tools that foster higher engagement – such as interactive teams platforms like Slack or Microsoft Teams – as well as provide educational resources for employees to understand how to use them.

When asked what office workers want to take with them into the post-COVID-19 world the top responses were:

  1. The ability to work from home when required (61%)
  2. Ability to define flexible working hours (50%)
  3. Trust in employees to complete work, even if you’re not in the office (44%)

“The traditional assumptions we have of how we work - commuting to an office, sitting at an assigned desk, using wired, corporate-owned technology, inflexible hours and roles - have been upended. Now that employees have seen there is another way, they have been empowered to expect more from our organisations. Now is the time to approach work in a new, mobile, flexible way,” Newton said.

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David M Williams

David has been computing since 1984 where he instantly gravitated to the family Commodore 64. He completed a Bachelor of Computer Science degree from 1990 to 1992, commencing full-time employment as a systems analyst at the end of that year. David subsequently worked as a UNIX Systems Manager, Asia-Pacific technical specialist for an international software company, Business Analyst, IT Manager, and other roles. David has been the Chief Information Officer for national public companies since 2007, delivering IT knowledge and business acumen, seeking to transform the industries within which he works. David is also involved in the user group community, the Australian Computer Society technical advisory boards, and education.