Featured IT News

Mixed half year for Kogan as revenues decline, but sales, profits up

18 February 2020 in Listed Tech

Online retailer Kogan has seen revenue decline by 5.3% to $219.5 million for the half year to the end of…

Reckon raises 2019 dividend

18 February 2020 in Listed Tech

"Strong" full-year results have allowed accounting software provider Reckon Group to reduce its debt by $7 million and declare a…

Reckon Group says cloud, mobile focus delivers ‘strong’ full year results

18 February 2020 in Listed Tech

Accounting software company Reckon Group has pulled in revenue of $75.4 million for the full year to the end of…

Apple warns of global iPhone shortage due to coronavirus

18 February 2020 in Mobility

Tech behemoth Apple has issued a second earnings guidance for its second quarter, warning of a shortage of iPhones around…

Nokia launches ‘first-of-kind’ 5G certification program

18 February 2020 in Business Telecommunications

Nokia is launching a certification program designed to help industry professionals realise the full business potential of end-to-end 5G networks.

MNF Enterprise, AARnet partner on voice communications deal

18 February 2020 in Deals

Communications provider MNF Enterprise - part of the MNF Group - has partnered with Australia’s Academic and Research Network (AARNet)…

Huawei to hold forums in Australia to give its side of the 5G story

18 February 2020 in Government Tech Policy

The Australian arm of Chinese telecommunications equipment vendor Huawei Technologies will hold a series of public forums across the country…

Open Banking promises innovation & competition, says Emerging Payments Association Asia

18 February 2020 in Market

Open banking promises innovation and competition, more seamless and frictionless user experiences, according to newly published research by the Emerging…

Private 5G predicted to ‘take off’ in Australia in 2020

17 February 2020 in Strategy

A year after the commercial rollout of 5G in Australia, private 5G will take off this year, with a prediction…

ATO to retire AUSkey, Manage ABN Connections services

17 February 2020 in Strategy

The decade old AUSKey and Manage ABN Connections services are set to be retired by the Australia Tax Office (ATO).

Huawei issue: Australia reverts to playing deputy sheriff role for US

17 February 2020 in Open Sauce

There was a time during John Howard's 11 years as prime minister when Australia was often contemptuously referred to as…

Rights body calls for scaling back of metadata retention laws

17 February 2020 in Data

A parliamentary panel, that is reviewing the mandatory data retention laws introduced in 2017, has been told that the legislation…

UniSA fire-mapping system helped fight Kangaroo Island fires

17 February 2020 in Enterprise Solutions

FireFlight, an aerial fire-mapping system developed at the University of South Australia's Innovation and Collaboration Centre, was used in the…

ASPI sensitive to fact that China study paid for by US State Department

16 February 2020 in Open Sauce

The Australian Strategic Policy Institute, a think-tank that claims to be independent and non-partisan but which receives the bulk of…

UK protests leak from Australian meeting on Huawei policy

15 February 2020 in Government Tech Policy

The British High Commissioner to Australia has lodged a formal complaint with the heads of two Australian parliamentary committees over…

Canadian telco Telus to use Huawei gear for first-stage 5G rollout

14 February 2020 in Business Telecommunications

Canadian telecommunications operator Telus has announced that it will start rolling out its 5G network soon and the initial module…

Coronavirus impacts retail sector, NRA calls for government action

14 February 2020 in Health

Australia’s National Retail Association (NRA) has released a blueprint designed to tackle what it says are the “unprecedented challenges” confronting…

Games industry associations set to merge

14 February 2020 in Strategy

Two of Australia’s major games industry groups - the Game Developers Association of Australia (GDAA) and the Interactive Games and…

Breaking IT News

Versor and Databricks announce a strategic partnership to help Australian enterprises solve their toughest data problems

18 February 2020 in Data

VENDOR ANNOUNCEMENT: The Databricks Unified Analytics Platform provides inherent value by allowing users achieve faster time-to-value by creating analytic workflows…

Rheem starts deployment of Nintex Promapp

18 February 2020 in Deals

Solar, gas and electric hot water systems company Rheem Australia has commenced deployment of Nintex Promapp - the visual process…

Flinders signs deal for commercialisation of pollution clean-up agent

18 February 2020 in Health

The Chalker Research Laboratory at Flinders University and environmental technology firm Clean Earth Technologies have signed a deal to commercialise…

Tableau boosts efficiency at regional hospital

18 February 2020 in Business Intelligence

The Tableau analytics and visualisation software is being widely used by Bairnsdale Regional Health Service in regional Victoria to improve…

Sales veteran Swanson joins Myriota as head of revenue

18 February 2020 in People Moves

Nanosatellite IoT connectivity firm Myriota has appointed experienced sales executive Barbara Swanson as its chief revenue officer with a view…

F5 tracks 'code to customer' data flows

17 February 2020 in Enterprise Solutions

Organisations going through digital transformation projects want consistent outcomes, F5 Networks executive vice president and general manager of application services…

Trend Micro expands Asia Pacific, Middle East, Africa channel programs

17 February 2020 in Security

Cybersecurity firm Trend Micro is launching a newly expanded and enhanced channel partner program in Asia Pacific, Middle East, and…

Malware campaigns becoming ‘commoditised', says Venafi

17 February 2020 in Security

Malware campaigns equipped with the capability to exploit powerful, hidden backdoors are becoming commoditised, according to one security firm which…

Optus brings mobile, Internet coverage to Kyneton as blackspot program rolls on

17 February 2020 in Telecoms & NBN

Optus has switched on a new tower in Kyneton in regional Victoria to provide coverage and connectivity to the Macedon…

NZ retail lending market to reach NZ$395.9 billion in 2023

16 February 2020 in Market

New Zealand’s retail lending market is expected to record a healthy growth over 2019–23 to reach NZ$395.9bn (US$265.6bn) in 2023,…

Ericsson launches AI-powered energy infrastructure operations

16 February 2020 in Energy

Ericsson has launched AI-powered Energy Infrastructure Operations, a new energy management solution that leverages artificial intelligence and advanced data analytics…

FifhDoman gets $1.19 million in funding from AustCyber

16 February 2020 in Market

The Australian Cyber Security Growth Network AustCyber has announced its latest investment in industry-led projects, with specialist cyber security education…

Streaming the key to more imaging in health, says Hyland

16 February 2020 in Market

Australia’s My Health Record is a major step forward in electronic health records (EHR), but it is almost entirely text-based.…

IT ‘savvy crooks’ continue to fuel growing cyber threat menace

14 February 2020 in Security

VENDOR CONTRIBUTION: The number of organisations facing Advanced Persistent Threats (APTs) from specific adversaries is currently quite small but growing…

Roots ag-tech solution could help alleviate malnutrition

13 February 2020 in Climate

VENDOR CONTRIBUTION: There is little doubt, fluctuating temperatures and inconsistent rainfall is having a negative impact on crop growth and…

Connectivity ratings firm expects business boost from 5G

13 February 2020 in Business Telecommunications

The head of Global Expansion for connectivity ratings firm WiredScore, Eden Dwek, says the role of companies such as the…

Ultimaker gears up for growth with expanded leadership team

13 February 2020 in People Moves

Desktop 3D printing vendor Ultimaker has expanded its leadership team in a move it says supports its global growth strategy.

Samsung launches three Galaxy S20 5G models in US

12 February 2020 in Mobility

South Korean mobile giant Samsung has taken aim at the big end of town with its release of the three…

Software Review – Stellar Repair for QuickBooks Software

12 February 2020 in Software

REVIEW PROMOTION: Many organizations use QuickBooks software for managing their financial transactions, paying their employees, and paying their bills etc.

Yes, Optus! Telco again tops ACCC broadband speed report

12 February 2020 in Telecoms & NBN

Singtel Optus has again recorded the highest score or 89.9% in the ACCC's Measuring Broadband Australia quarterly report, a compilation…

DocuSign calls for government to improve electronic services for Australia's underprivileged

11 February 2020 in The Wired CIO

Global electronic document signing platform, DocuSign, says Australia's most vulnerable and disadvantaged groups could access services up to 90% faster…


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Recent Comments

Thursday, 14 July 2011 13:34

Don't talk to me about end users!

By Donald Farmer

SPONSORED EDITORIAL I'm fed up with 'end-users' - the term, that is. I simply don't believe they exist. Perhaps more accurately, I don't suppose they exist anymore.

At one time, data management, reporting and analytics required specific technical skills. Even publishing content on the corporate network was a specialized skill. Back then, I can imagine there were users who were indeed at the end of something. They may have been the end receivers of a process of corporate intelligence with no technology to take it further. Or they may have been at the end of a chain of custody of data with no means to refine or distribute it further.

Collaboration was round the water cooler. Further analysis meant clumsy downloads to Excel. At the Gartner BI Summit in LA last week, Rita Sallam described how traditional BI tools often become 'expensive ETL systems for exporting to Excel.'

These days should be gone. Today no user is the end of anything. Every user is the start of something new.

At the very least, with social networking and collaboration technologies (whether endorsed by IT or not) any user can start a managed, analyzable thread of discussion on the data or reports they receive. If you are not enabling, managing and analyzing those threads, you are ignoring a prime source of knowledge in your business.More powerfully, with Business Discovery tools such as QlikView, any user can begin a new thread of analysis - refining, supplementing, and remixing their received corporate intelligence. Our new enterprises are not centralized point-to-point systems. Rather, each user is a node in a network, with all the flexibility and strength (and yes, redundancy) that networks have.

Our businesses are the better for it. Our users can be more engaged, and more informed. Our IT departments try not to solve every analytic problem, but instead provision the data and services that keep the network humming with intelligence.

So don't talk to me about end-users. I don't think they exist, except perhaps in small isolated pockets of dysfunctional organizations. I don't even think they should exist. Let's see an end of them.

This post republished from: http://donalddotfarmer.com/2011/05/09/dont-talk-to-me-about-end-users/


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