Augmented reality and virtual reality will rely on 5G to change the customer experience inside and outside retail stores, according to one global analyst firm.

Published in Strategy

Sydney-based start-up incubator Lakeba has announced the $20 million sale of its Paid by Coins venture to Australian-listed customer engagement technology provider Mobecom only seven months after launching the platform in early 2018.

Published in Listed Tech

10 questions contact centre managers should ask prospective technology partners

Auckland, 20 February 2018 – Trans-Tasman communications technology specialist Pyrios has a message for contact centre managers eyeing up cloud solutions: apply the same amount of rigour to selecting a partner as you do to selecting a contact centre platform in the cloud.

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