Displaying items by tag: consumers

Phone and Internet complaints by Australian consumers and small businesses declined in the final quarter of 2019, but there’s been a steady 1% increase in complaints when comparing July to December 2019 against the same period in the previous year.

Published in Telecoms & NBN

Smartphone sales in Australia dropped by 5% to 4.3 million units in the second half of 2019 compared to the same period in 2018, as the cost of premium handsets continued to weigh on buyers, according to a new research report.

Published in Market

Westpac Bank has signed a settlement agreement with the New Zealand consumer watchdog, The Commerce Commission, admitting it breached the Credit Contracts and Consumer Finance Act 2003, and agreeing to make payments to customers totalling $3.7 million.

Published in Strategy

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