The Telecommunications Industry Ombudsman's latest report describes the misleading behaviour of "a small number of retail service providers" and explains what consumers and businesses can do to protect themselves.

Published in Telecoms & NBN

The Telecommunications Industry Ombudsman has launched a new brand, logo and website with Ombudsman Judi Jones saying the new website makes it easier for consumers and small businesses to make a new complaint, update an existing complaint, understand what is involved and the next steps in the process.

Friday, 22 March 2019 10:26

TIO sets up small business team

The Telecommunications Industry Ombudsman is no fool – it's setting up a specialist team to handle small business complaints, effective 1 April.

Published in Telecoms & NBN

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